Csestorage

Csestorage

Senior Product Reliability Engineer

Kitchener, ON · Senior

Sponsorship not specified$90k-$130kDetected 8 days ago
JavaScriptTypeScriptPythonGitCI/CDLinuxAgileMechanical DesignPower ElectronicsTCP/IPVPNCommunicationProblem SolvingRenewable Energy

About the role

  • We are seeking a skilled and passionate Senior Product Reliability Engineer to join our dynamic team and contribute to the development and on-site success of utility-grade systems for clean energy.
  • As Senior Product Reliability Engineer for EQ-S, you will play a pivotal role in bridging R&D and the field for our hardware-driven software products.
  • You will work closely with the Quality Assurance function to bring real customer-site context, failure patterns, and field-derived test cases back into the product, ensuring that what works in the lab also works on energized sites.

Responsibilities

  • Partner with the Delivery team on Factory Acceptance Testing (FAT) and project bring-up, providing development-side validation of test protocols, configurations, and shipped releases prior to site dispatch.
  • Support the Deployment team on site-specific configuration, system setup, and integration troubleshooting from commissioning through Commercial Operation Date (COD).
  • Tune and validate product performance to meet specifications across diverse customer site configurations - including varying project size, networking topology, and hardware composition - and confirm the product behaves to spec under each customer's deployed architecture.
  • lead structured Root Cause Analysis (RCA) and own issues end-to-end through reproduction, corrective action, and verification on the next release.
  • Operate a closed-loop corrective-action process that feeds field insights back into design reviews, failure-mode analyses, and the regression test suite.
  • maintain reliability and availability metrics per site and across the fleet.
  • Act as the first point of contact from the development team for on-going site issues after handover; lead structured Root Cause Analysis (RCA) and own issues end-to-end through reproduction, corrective action, and verification on the next release.
  • Author and execute commissioning protocols, performance test plans, and customer-facing acceptance documentation; maintain reliability and availability metrics per site and across the fleet.
  • Work on projects that matter-helping to build a cleaner, greener world.

Requirements

  • Experience producing customer-facing technical artifacts - commissioning reports, RCA / 8D reports, runbooks, SOPs, and dashboards.
  • Experience with agile development methodologies and modern software engineering practices.
  • Valid passport required.

Nice to have

  • Bachelor's degree in Electrical, Computer, Software, Systems, or Mechanical Engineering, or related field.
  • Advanced degree or equivalent experience preferred.

Skills

  • Working knowledge of utility-scale Battery Energy Storage System (BESS) architecture, power electronics, and battery management systems.
  • Able to work independently and escalate to surface roadblocks and risk mitigation.
  • Strong problem-solving skills, attention to detail, and passion for clean technology innovation.

Compensation

  • $90,000 - $130,000 + annual bonus (paid in local currency; range varies by location)

Benefits

  • Enjoy a competitive salary and a generous benefits package.
  • The right mix of education, experience, and skills for the role.
  • Partner with the Quality Assurance function to extend test coverage with field-derived scenarios
  • contribute to hardware-in-the-loop (HIL) testing, regression and soak coverage, and CI integration for software and firmware releases.
  • Participate in a shared on-call rotation for post-COD critical site incidents; lead blameless postmortems and ensure lessons learned become permanent regression coverage.

Company info

  • Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We're leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world's renewable energy transition and create a more sustainable, resilient energy future for everyone.
  • With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we're not just building products we're powering communities and making a difference worldwide.
  • Position Title: Senior Product Reliability Engineer
  • Compensation: $90,000 - $130,000 + annual bonus (paid in local currency
  • Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family!
  • We're leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects.
  • Our mission?
  • To accelerate the world's renewable energy transition and create a more sustainable, resilient energy future for everyone.
  • Compensation: $90,000 - $130,000 + annual bonus (paid in local currency; range varies by location)
  • Reports To: Software Development Director
  • Ready to Make a Real Impact?
  • Join e-STORAGE!
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This listing is sourced directly from Csestorage's careers page and normalized into a canonical job model.