Zendesk

Zendesk

Revenue Operations Analyst

Madison, Wisconsin, United States of America

Sponsorship not specified$66k-$100kDetected 17 days ago
ComplianceSalesforceAccountingProcess ImprovementContract ManagementZendeskLeadershipCommunicationCollaborationSarbanes-Oxley

About the role

  • And we're constantly innovating - no really, we can't wait to outdo ourselves in the near future!
  • The specific in-office schedule is to be determined by the hiring manager.
  • The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service.

Responsibilities

  • A successful candidate will be a self starter with a strategic leadership mindset, able to manage time and balance responsibilities in a dynamic, rapidly evolving environment.
  • The main objective of this role will be to support our sales organization in our commerce to cash processes to ensure deals align with our corporate strategies, are compliant, and meet our business goals as well as process and streamline our professional services billings.
  • Drive proactive communication with internal business partners such as: Sales, Finance, Legal, Revenue Recognition, IT, and Sales management on any urgent orders or exceptions
  • Support ad-hoc reporting and projects focusing on process improvement and automation

Requirements

  • Bachelor's degree in Business or Finance
  • 2+ years of experience working with, supporting, and advising Sales and other cross-functional teams
  • Experience with SaaS subscription billing model
  • Analytical skills and experience with contract management

Nice to have

  • Experience with Salesforce (SFDC), Salesforce CPQ and Zuora a plus

Compensation

  • The US annualized base salary range for this position is $66,000.00-$100,000.00.

Benefits

  • This position may also be eligible for bonus, benefits, or related incentives.

Company info

  • Provide ticketing support for all Sales, Billing and Provisioning related issues from both internal and external customers
  • This role must attend our local office for part of the week.

Equal opportunity

  • equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
  • We are an AA/EEO/Veterans/Disabled employer.
  • If you are based in the United States and would like more information about your EEO rights under the law, please click here.
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This listing is sourced directly from Zendesk's careers page and normalized into a canonical job model.