Fundedclub

Fundedclub

Operations Systems Manager

Toronto, Canada

Sponsorship not specifiedDetected 17 days ago
Data EngineeringData VisualizationProject ManagementCRMERPRecruitingCustomer SuccessMedical DevicesLeadershipCommunication

About the role

  • About Isolocity Isolocity is a quality management software (QMS) company built for modern manufacturers.
  • What Success Looks Like In your first 30 days, you've mapped the current tech stack, identified the top three workflow gaps, and built your first automation in production.
  • By 90 days, cross-functional teams are relying on your dashboards, onboarding is smoother, and at least one manual process has been eliminated.

Responsibilities

  • Own, administer, and continuously optimize the company's core operational tools, including CRM, project management, communication platforms, and internal QMS, ensuring integrations are clean, data is accurate, and workflows are built to scale.
  • Design, build, and maintain no-code and low-code automations using platforms such as Zapier, Make, n8n, or equivalent tools to eliminate manual work and accelerate team output.
  • Identify and implement opportunities to embed AI tools into day-to-day workflows, covering everything from drafting and summarization to data processing and routing, raising the operational baseline across the organization.
  • Build and maintain data pipelines and dashboards that give leadership real-time visibility into KPIs and team performance
  • Document systems, automations, and SOPs as a single source of truth, keeping knowledge accessible and transferable as the team scales.
  • Evaluate and manage third-party tools and vendors
  • Build and maintain data pipelines and dashboards that give leadership real-time visibility into KPIs and team performance; enforce data governance standards across all operational systems.
  • Evaluate and manage third-party tools and vendors; negotiate contracts and keep the tech stack right-sized and cost-effective.
  • Manage timelines and coordinate stakeholders to keep strategic initiatives on track, within scope, and accountable at every stage.
  • Spot inefficiencies and drive process improvements that reduce friction and increase team velocity, defaulting to automation-first solutions.

Requirements

  • 3-5 years in operations, systems management, or business operations, ideally in a SaaS or tech-enabled environment.
  • Proven experience administering and integrating business tools (CRM, project management, helpdesk, or similar platforms).
  • Hands-on experience building production automations with no-code/low-code tools (Zapier, Make, n8n, or equivalent).
  • Strong analytical skills with the ability to build dashboards and reports that drive operational decisions.
  • Excellent communicator: able to translate technical concepts for non-technical audiences and create documentation that gets used, with fluency in AI tools (Copilot, ChatGPT, Notion AI, etc.) as a baseline expectation.
  • Experience with a QMS, ERP, or compliance-adjacent platform, particularly in a regulated industry such as aerospace, medical devices, food and beverage, or cannabis.
  • Background supporting a SaaS go-to-market or customer success function, including tooling, reporting, and process design for revenue-facing teams.
  • Prior experience in a startup or scale-up environment where you were building processes from scratch.
  • Exposure to BI or data visualization tools such as Google Looker Studio, Metabase, or similar.
  • Compensation & Perks
  • Competitive base salary commensurate with experience
  • Performance-based bonus tied to operational and company-wide milestones

Nice to have

  • Strongly Preferred

Skills

  • About Isolocity
  • Isolocity is a quality management software (QMS) company built for modern manufacturers.
  • About the Position
  • The ideal candidate thinks in systems, communicates clearly across functions, treats

Compensation

  • Competitive base salary commensurate with experience

Benefits

  • Health, dental, and vision benefits
  • Home office stipend and equipment allowance
  • Learning and development budget, including tools, courses, and AI subscriptions
  • Stock options/equity participation (details shared during offer stage)
  • Unlimited PTO with a culture that encourages you to actually use it

Company info

  • Serve as the internal authority on how systems connect and interact, proactively resolving gaps before they become bottlenecks.
  • Act as the operational bridge between Sales, Customer Success, Product, and Leadership, translating business needs into system logic, workflow configurations, and process improvements.
  • Facilitate alignment across teams by ensuring that tooling decisions and workflow changes are communicated clearly and implemented without disruption.
  • Ensure new hires are onboarded into systems with the tools, access, and documentation they need from day one.
  • the person everyone comes to when something needs to be built, integrated, or documented.
  • Leadership trusts your data, your processes run quietly in the background, and you're already planning what comes next.
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This listing is sourced directly from Fundedclub's careers page and normalized into a canonical job model.