NEIU
University Ombuds
Chicago, Illinois · Contract
No sponsorship$115k-$125kDetected 34 days ago
LeadershipCommunicationMentoring
About the role
- The University Ombuds is a designated impartial individual who informally and confidentially assists University employees and students in dealing with concerns or issues.
- The Ombuds also coaches' employees and students on oral and written communications related to employee and/or student matters and in handling conflicts
- informally mediates between parties in conflict
Responsibilities
- Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.
Requirements
- Thirty hours of mediation training required.
- A minimum of a Masters or Professional Degree in related field.
- Ability to communicate effectively with individuals at all levels within the University.
- Must be able to maintain confidentiality and remain impartial.
- A strong background knowledge/experience with individual and group behavior matters.
- Proven history in resolving conflicts in a diverse environment.
- Ability to self-start and work independently.
- however, official transcripts for all earned degrees will be required of candidates selected for final interviews.
- The Ombuds, however, is required to report anonymous trend data and Ombuds Office use
- Copies of unofficial transcripts are accepted; however, official transcripts for all earned degrees will be required of candidates selected for final interviews.
- Thirty hours of mediation training required. Completion of the International Ombudsman Association Certification or IOAC Course Foundations of Organizational Ombudsman Practice within six months of the first day of University employment. A minimum of a Masters or Professional Degree in related field.
- Outstanding communication, organizational, listening, and coaching skills. Ability to communicate effectively with individuals at all levels within the University. Must be able to maintain confidentiality and remain impartial. A strong background knowledge/experience with individual and group behavior matters. Proven history in resolving conflicts in a diverse environment.
- Demonstrated experience working in or supporting diverse communities, with the ability to navigate complex interpersonal and institutional dynamics in a higher-education environment while maintaining neutrality, cultural responsiveness, and respect for all parties.
- Effective presentation and training skills. Ability to self-start and work independently. Must know and adhere to the Code of Ethics and Standards of Practice of the International Ombudsman Association.
Skills
- Outstanding communication, organizational, listening, and coaching skills.
Compensation
- $115,000 - $125,000
Benefits
- University employees may be eligible for a variety of State of Illinois benefits.
- These benefits are administered through the Illinois Department of Central Management Service (CMS).
Equal opportunity
- Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals.
- Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals.
This listing is sourced directly from NEIU's careers page and normalized into a canonical job model.