DevRev
Forward Deployed Engineer
Austin, Texas, United States
Sponsorship not specified$70k-$80kDetected 67 days ago
JavaScriptTypeScriptPythonData StructuresSQLAWSGCPDevOpsGraphQLRESTMachine LearningData AnalysisLLMsRAGAgentic AICustomer SuccessCommunicationCollaboration
About the role
- As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI.
- You will employ your creativity and technical expertise to ideate and shape how AI, analytics, and workflows are used in customers' processes.
- The Applied AI Engineering team ensures our customers get the optimal experience from DevRev.
Responsibilities
- Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations connecting DevRev with customer environments
- Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience
- Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making
- Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback
Requirements
- Coding Skills: Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms.
- Integration: Deep experience with API integration patterns (REST, GraphQL, webhooks), large-scale data synchronization, and event-driven/pub-sub architectures
- Familiarity with LLMs, prompt engineering, frameworks like RAG and function calling
- Deep experience with API integration patterns (REST, GraphQL, webhooks), large-scale data synchronization, and event-driven/pub-sub architectures
- Bachelor's or Master's degree in Computer Science, Engineering, or related discipline
Nice to have
- 3-5+ years in software development, systems integration, or platform engineering.
- Customer-facing experience is a plus
Skills
- Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms.
- Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems
- Background: Bachelor's or Master's degree in Computer Science, Engineering, or related discipline
- About DevRev
Compensation
- $70k-$80k
Company info
- As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives.
- Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals.
- Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done.
- You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform.
- 30% working directly with customers
- You are a product expert focused on implementation - building, shipping, and iterating to ensure customers get the most out of the DevRev platform.
- Customer-Facing: 30% working directly with customers
- Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, and customer success teams
- Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows
This listing is sourced directly from DevRev's careers page and normalized into a canonical job model.