SOTI

Manager, Partner Success

Mississauga, Canada – Meadowvale Office (HQ)

Sponsorship not specified$12k-$15kDetected 30 days ago

SwiftSalesforceCRMSalesNegotiationPerformance ManagementCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementMentoring

About the role

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

Lead, mentor, and support a team of 12-15 Partner Success Managers to drive sales quota through SOTI existing reseller ecosystem.
Support and guide the team in managing subscription to cloud license transitions and support ticket escalations, ensuring swift resolution and customer satisfaction.
Act as a point of escalation for complex issues and provide solutions to maintain high levels of partner success.
Work closely with marketing, product development, and customer service teams to align strategies, share insights, and drive partner success initiatives.
Ensure that the team effectively coordinates with other departments to support customer satisfaction and retention efforts.
Demonstrated ability to lead and motivate a team in a fast-paced environment, with a focus on achieving high performance and team cohesion.
Excellent communication, interpersonal, and negotiation skills, with the ability to effectively collaborate across departments.
Strong organizational, time management, and problem-solving skills, with the ability to prioritize tasks and manage multiple deadlines.
You will work alongside SOTI's partners which include leading tech giants that will keep you on the cusp of emerging technologies.
SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments.

5+ years of experience in a customer/partner-facing role, with previous experience leading or mentoring a team.
Proficient in Salesforce and other CRM tools, with a strong understanding of SAAS products and services.
The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line.

In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

Foster a collaborative and positive team environment that encourages open communication, continuous learning, and professional development.

SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
The Technology - You'll get the chance to work with leading-edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams.
SOTI is the world's most trusted mobile and IoT management solutions provider, with more than 17,000 enterprise customers and millions of devices managed worldwide.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace.

This listing is sourced directly from SOTI's careers page and normalized into a canonical job model.