T-Mobile USA, Inc.

T-Mobile USA, Inc.

Retail Associate Manager

Middletown, Rhode Island · Part-time

Sponsorship not specified$58k-$101kDetected 2 days ago
SalesCustomer SupportLeadershipCommunicationMentoring

About the role

  • That's how we're UNSTOPPABLE for our employees!
  • It involves leading team members to meet customer needs through effective coaching, training, and operational management.
  • Success is measured by team achievement of sales targets, customer satisfaction, and operational efficiency.

Responsibilities

  • Lead and develop retail team members to achieve sales targets and deliver customer service excellence
  • Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards
  • Monitor and control store expenses, discounting, and credits to support financial objectives
  • We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

Requirements

  • Travel Required (Yes/No): No
  • Coaching (Required)

Nice to have

  • High School Diploma/GED (Required)
  • 1 year customer service and/or sales experience, retail environment (Preferred)

Skills

  • Change Agility (Required)
  • Change Management Coaching (Required)
  • Coaching Conversations (Required)
  • Communication (Required)
  • Customer Engagement (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Escalation Resolution (Required)
  • Leadership (Required)
  • Performance Monitoring (Required)
  • Product Knowledge (Required)
  • Sales (Required)

Compensation

  • $57,600 - $100,900, inclusive of target incentives
  • The pay range above is the general base pay range for a successful candidate in this role.
  • The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
  • To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ364550&paradox=1
  • $43,200 - $75,675

Benefits

  • Education and Work Experience:
  • At T-Mobile, our benefits exemplify the spirit of One Team, Together!
  • A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
  • Full and part-time employees have access to the same benefits when eligible.
  • We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
  • To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
  • As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!

Visa & Work Authorization

  • Legally authorized to work in the United States
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This listing is sourced directly from T-Mobile USA, Inc.'s careers page and normalized into a canonical job model.