Commerceiq

Commerceiq

Customer Success Manager, Advertising (DSP)

United States

Sponsorship not specified$121k-$148kDetected 59 days ago
Data AnalysisAgentic AIProject ManagementSEMSalesExcelCustomer SuccessCustomer SupportSignal ProcessingCommunicationProblem SolvingPublic Speaking

About the role

  • Fueled by our customer and business growth, we're looking for a Customer Success Manager, Advertising (DSP) to run and grow relationships with our customers, ensuring they are successfully adopting the product.
  • Specifically, this role will oversee the management of display advertising campaigns on platforms including, but not limited to, Amazon DSP, Walmart Connect, and The Trade Desk (TTD).
  • The goal of our Customer Success Managers at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform.

Responsibilities

  • Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, Amazon DSP, Walmart DSP, and The Trade Desk.
  • Collaborate with internal teams including other Customer Success Managers to run full-funnel media campaigns and ensure display advertising strategies align to paid search campaigns
  • Be the liaison between Amazon Advertising, Walmart Connect and other external partners and our clients
  • Perform deep data analysis to answer the client's strategic questions, and drive action
  • Collaborate with our internal teams to shape new features
  • Take ownership of customer service requests through coordinating with the technical support and engineer teams to ensure requests are addressed quickly and with a high level of satisfaction

Nice to have

  • Bachelor's degree, preferably in Business, Marketing, Communication, Economics, or a related field
  • 5+ total years of professional work experience
  • 3+ years experience running paid media, specifically managing Amazon DSP campaigns, in a consulting/agency role or for a large brand.
  • Experience on other advertising platforms such as Amazon Sponsored Ads, Walmart DSP, and The Trade Desk is a plus.
  • Experience managing display (Amazon DSP) marketing budgets in the multi-million dollar range
  • Well versed in bid and budget management, content optimization, and promotion planning
  • An analytical approach to problem-solving with advanced Excel skills
  • Project management experience and ability to anticipate and mitigate risks

Compensation

  • The typical base pay range for this role across the
  • The typical base pay range for this role across the US is USD: $120,600 - $147,800/per year.
  • $120,600 - $147,800/per year.

Benefits

  • This role is also eligible for a discretionary annual bonus with a target of 15%, subject to company and individual performance.
  • Base salary is just one part of your total rewards package at CommerceIQ.
  • You may also be eligible for long-term incentives, in the form of company stock options.
  • Comprehensive medical, vision, and dental coverage
  • A 401(k)-retirement plan
  • Short & long-term disability insurance
  • Life insurance
  • Paid parental leave
  • Monthly reimbursements for gym, phone, and internet
  • 13 paid company holidays in the 2026 calendar year and unlimited PTO
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

Company info

  • CommerceIQ is building the AI platform that runs commerce for the world's largest brands.
  • We are not selling AI demos.
  • We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.
  • 10 of Top 12
  • CPG Companies
  • Retailers Connected
  • Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's.
  • Backed by SoftBank, Insight Partners, and Madrona.
  • Headquartered in Mountain View with teams across the US, India, Canada, and the UK.
  • Be a subject matter expertise in e-commerce advertising for our customers, guiding them on how to drive growth for our customers
  • Advise our Sales team on upselling & cross-selling opportunities that will help our customers succeed

Equal opportunity

  • We are an equal opportunity employer and value diversity at our company.
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This listing is sourced directly from Commerceiq's careers page and normalized into a canonical job model.