Brevo
Senior Customer Success Manager (Bilingual – English & Spanish)
Austin, Texas · Senior
Sponsorship not specifiedDetected 12 days ago
Product ManagementProduct StrategyProject ManagementSalesforceCRMAccount ManagementNegotiationCustomer SuccessCommunicationCollaboration
About the role
- We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
- As a certified B Corp, we're proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Responsibilities
- Build global connections through collaboration and international team gatherings.
Requirements
- 5+ years of Customer Success, Account Management, or SaaS customer-facing experience, including ownership of strategic or enterprise customer relationships.
- Experience engaging executive stakeholders (Director, VP) and influencing strategic business decisions.
- Strong commercial acumen with the ability to identify growth opportunities while delivering exceptional customer outcomes.
Nice to have
- 3+ years of experience in CRM, Marketing Technology (MarTech), or B2B SaaS is strongly preferred.
- Additional languages are a plus.
Skills
- From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition.
Benefits
- Grow your career in a fast-growing global company with opportunities to learn, develop, and make an impact.
- Competitive benefits, including 100% employer-paid employee medical premiums, dental and vision coverage, WellHub membership, and paid parental leave.
- Work-life balance with 20 days of paid vacation and 12 holidays, a monthly lunch stipend, and regular team events.
This listing is sourced directly from Brevo's careers page and normalized into a canonical job model.