Ch

Ch

Senior Product Owner - AI-Enabled Enterprise Solutions

Markham, Ontario · Senior

Sponsorship not specified$95k-$113kDetected 29 days ago
AI OrchestrationAccessibilityProduct StrategyJiraConfluenceStakeholder ManagementProcess ImprovementHRCommunicationCollaboration

About the role

  • The role spans traditional enterprise application delivery as well as emerging Copilot ‑ style, AI ‑ enabled, and agent ‑ assisted workflows.
  • The ideal candidate combines strong business analysis and product ownership fundamentals with a practical understanding of how AI can augment decision ‑ making, reduce manual effort, and modernize enterprise processes.
  • HIRING PRACTICES The salary range for this position is $ 94,750 - $112,516 annually.

Responsibilities

  • Document business processes, system flows, and functional logic using clear diagrams and narratives (e.g., Lucid).
  • Write and execute functional test cases and support user and business acceptance testing.
  • Partner with stakeholders to frame AI opportunities in measurable business terms (e.g., productivity improvement, cycle time reduction, decision support).
  • Leverage AI tools (e.g., Copilot, prompt ‑ based assistants) to support requirements analysis, documentation, ideation, and early solution exploration.
  • Identify decision points where AI can act as decision support or a semi ‑ autonomous "digital teammate ", with clear human oversight.
  • Identify and document data requirements for AI use cases (source systems, data quality, metadata, access constraints) in collaboration with SMEs and data teams.
  • Work iteratively with technical and AI teams to validate feasibility, refine scope, and adjust requirements based on risk and complexity.
  • Support testing and validation of AI outputs, including quality, accuracy, explainability, and exception handling.
  • Capture and maintain AI use ‑ case documentation (purpose, scope, data inputs, user impacts, controls) to support governance and audit needs.
  • Collaborate with governance, legal, risk, and data teams to support AI approval, lifecycle management, and traceability.

Requirements

  • 4-6+ years of experience in Business Systems Analysis, Product Ownership, or IT delivery in an enterprise environment.
  • Practical, working knowledge of AI, automation, analytics, and Copilot‑style tools (no model development required ).
  • Hands ‑ on experience with Jira, Confluence, and Lucid (r equired).
  • Experience supporting AI ‑ enabled, automation, or intelligent workflow initiatives.
  • Familiarity with agent ‑ based automation or advanced workflow orchestration concepts.
  • Experience in domains such as automotive, finance, sales, contact center, or technical operations.
  • Strong experience delivering enterprise applications using Agile, waterfall, or hybrid methodologies.
  • Demonstrated experience writing clear requirements, user stories, process flows, and acceptance criteria.
  • Strong stakeholder management, communication, and facilitation skills.
  • Exposure to Kepner ‑ Tregoe, Lean, Six Sigma, or process re ‑ engineering methodologies.
  • Relevant certifications (CSPO, SAFe POPM, PMP, or equivalent).
  • The salary range for this position is $ 94,750 - $112,516 annually. Individual salaries within this range are determined by a variety of job-related factors, including education, experience, knowledge, and skill set.

Nice to have

  • Preferred / Nice to Have

Compensation

  • HIRING PRACTICES The salary range for this position is $ 94,750 - $112,516 annually.

Benefits

  • Own and manage the product vision, roadmap, and backlog for assigned enterprise IT initiatives across business domains.

This listing is sourced directly from Ch's careers page and normalized into a canonical job model.