Temporal Technologies
Senior Manager, Global Deal Desk
United States (Remote) · Senior
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About the role
- This role is responsible for designing and scaling the frameworks, approvals, and processes that power how Temporal structures, prices, and closes complex commercial agreements - across all segments and geographies.
- We expect this leader to bring demonstrated, hands-on experience using AI tools to accelerate deal structuring, review workflows, and commercial analysis - not as a future aspiration, but as a core part of how they work today.
Responsibilities
- Own and scale the Global Deal Desk function, serving as the primary escalation path for non-standard deal structures, pricing exceptions, and complex approvals across all sales segments and geographies.
- Design and maintain deal approval workflows, pricing guardrails, discounting frameworks, and escalation policies that enable field teams to move quickly without creating downstream revenue or legal risk.
- Lead CPQ strategy, configuration, and governance - partnering with GTM Systems to ensure our CPQ tooling (including Nue) accurately reflects our product catalog, pricing logic, and approval hierarchies.
- Own the operationalization of Temporal's consumption-based pricing model within Deal Desk - including how usage commitments, ramp structures, drawdown mechanics, and true-up provisions are documented, reviewed, and enforced in the quoting and contracting process.
- Partner with the VP of GTM Operations and Sales leadership to develop commercial frameworks for international markets - accounting for regional pricing, local currency, tax, and legal entity considerations across EMEA, APJ, and other expansion geographies.
- Partner with Finance on revenue recognition implications of non-standard deal terms, multi-element arrangements, and usage-based constructs
- escalate appropriately and maintain clean audit trails.
- Build and maintain Deal Desk playbooks, templates, and self-serve resources that reduce friction for AEs and reduce unnecessary escalations.
- Drive adoption and optimization of AI tools within Deal Desk workflows - including AI-assisted contract review, quote generation, deal-structuring support, and commercial analysis.
- Own Deal Desk reporting and analytics: deal velocity, exception rates, approval turnaround time, non-standard term frequency, and discount trends - surfacing insights to GTM and Finance leadership.
Requirements
- 7+ years of experience in Deal Desk, GTM Operations, Sales Operations, or a related commercial operations function, with direct ownership of deal structuring and approval workflows.
- Proven AI-native operating
- Consumption-based business model expertise: proven experience designing or operationalizing Deal Desk processes for consumption, usage-based, or hybrid pricing models - including quoting ramp structures, commitment tiers, true-up mechanics, and the downstream revenue recognition implications of non-standard consumption constructs.
- CPQ ownership: hands-on experience administering and evolving a CPQ platform (e.g., Nue, DealHub, Conga, or equivalent) - including product catalog management, pricing rule configuration, approval workflow design, and cross-functional governance.
- International markets experience: demonstrated experience structuring and approving deals across multiple geographies, with working knowledge of the commercial, legal, and tax considerations that vary by region (e.g., local currency, local entity contracting, regional pricing strategies, VAT/GST treatment).
This listing is sourced directly from Temporal Technologies's careers page and normalized into a canonical job model.