Medfar
Director, Information Systems and IT Operations
Montreal, Quebec, Canada · Director
Sponsorship not specifiedDetected 16 days ago
AWSAzureCloud PlatformsLinuxCybersecurityNetwork SecurityIncident ResponseComplianceCRMERPHRISFirewallHIPAAMedical DevicesLeadershipCollaboration
About the role
- If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.
- MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program ( EEOP ).
- We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities.
Responsibilities
- Reliability: Ensure the high availability, performance, reliability and redundancy of all IT systems and services and Lead the proactive maintenance, patching, and updating of all corporate hardware, software, and systems.
- Help Desk: Manage the IT Help Desk, prioritizing employee experience and secure identity management (SSO/MFA).
- Cybersecurity roadmap: Implement the IT and security controls, policies and procedures provided by the Security Committee.
- Resiliency Planning: Implement, test and continuously adjust MEDFAR's incident response plan and business continuity/Disaster Recovery plan for all sites.
- Policies: Implement, and regularly review, with the Security Committee, the enterprise-wide information management and cybersecurity policies, standards, and procedures.
- Regulatory compliance: Collaborate closely with MEDFAR's specialists to ensure compliance with ISO 13485 and 27001 and applicable Canadian and US legislative provisions on the protection of personal information (PHIPA, PIPEDA, HIPAA, CCPA/CPRA, etc.) and other relevant standards.
- AI Solution Architecture: Support the operational teams in the selection and integration of AI tools that deliver measurable gains in employee productivity and operational throughput.
- Acquisition support: lead the IT due diligence of potential acquisitions and play a leading role in the integrations of the acquired companies, including promptly deploying enabling systems to foster collaboration with the acquired company
- Financial Stewardship: Prepare and manage the global IT budget, focusing on cost-effective investments and ROI.
- Vendor Relations: Manage contracts, licenses and SLAs with external vendors and advisors to ensure service consistency.
Requirements
- Bachelor's degree in Computer Science, IT, or a related field.
- Expertise in Microsoft Technologies (Active Directory, Azure AD, M365) and Google Suite administration.
- Strong understanding of network security, application security, data security, and identity and access management principles.
- In-depth knowledge of SOC 2 Type 2, NIST Cybersecurity Framework, ISO 27001 and ISO 13485:2016, and knowledge of ISO 42001.
- Familiarity with Canadian and US cybersecurity and data privacy laws and regulations (e.g., PIPEDA, CCPA/CPRA, GDPR principles).
- Technical Proficiency:
Skills
- Advise departments on the selection of business-critical tools (CRM, HRIS, ERP) to ensure they meet security and operational standards.
Benefits
- Generous group insurance coverage as of day 1 of employment
- An entrepreneurial culture of transparency, collaboration, and innovation
- AI Governance & Data Integrity: Establish and enforce global policies for AI usage to ensure proprietary data is protected and that all AI deployments comply with medical regulatory standards (ISO/SOC2).
- Education: Bachelor's degree in Computer Science, IT, or a related field.
Company info
- Define and track KPIs to measure the impact of AI initiatives on the company's bottom line, ensuring technology investments translate into reduced operational costs.
- Global Team Leadership: Manage, mentor, and evaluate a distributed IT team, fostering a culture of high performance and secure practices.
This listing is sourced directly from Medfar's careers page and normalized into a canonical job model.