Oklahoma State Government

Oklahoma State Government

MV Support Specialist I

Oklahoma City - 6015 N Classen Blvd · Part-time

Sponsorship not specified$10k-$50kDetected 8 days ago
HRISCustomer SupportLeadershipProblem Solving

About the role

  • This position is responsible for providing accurate information, resolving customer inquiries, processing requests, and assisting with motor vehicle-related issues while delivering exceptional customer service.

Responsibilities

  • Escalates complex issues to leadership or MV Support Specialist II when appropriate.
  • Maintains knowledge of current motor vehicle laws, regulations, and procedural updates.
  • Supports field offices by identifying and resolving routine processing issues.

Requirements

  • It should not be construed as an exhaustive list of all required duties, responsibilities and skills.

Nice to have

  • An Associate's Degree in any field

Skills

  • Knowledge of customer service principles and practices.
  • Knowledge of motor vehicle titles and registrations.
  • Skilled in problem-solving and conflict resolution.
  • Skilled in verbal and written communication.
  • Skilled in strong attention to detail and organizational.
  • Knowledge in data entry and computer proficiency.
  • Ability to work in a fast-paced environment while maintaining accuracy.
  • Ability to navigate multiple computer systems simultaneously.
  • Ability to interpret policies and procedures.

Compensation

  • This position has an annual rate of $38,480.
  • Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave.

Benefits

  • The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans.
  • The Service Oklahoma will match up to 7% towards an employee's Defined Contribution retirement plan.
  • Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave.

Company info

  • Assists customers in understanding state laws, policies, and procedures related to motor vehicle services.
  • We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

Equal opportunity

  • Employment
  • The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
  • Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
  • If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Apply directly at Oklahoma State Government →Create a free account for alerts like thisView Oklahoma State Government immigration profile

This listing is sourced directly from Oklahoma State Government's careers page and normalized into a canonical job model.