ShopMy
Manager, Client Strategy
New York, NY
Sponsorship not specified$110k-$130kDetected 5 days ago
SalesforceAffiliate MarketingAccount ManagementValuationCustomer SuccessCommunicationProblem Solving
About the role
- Serve as a strategic advisor and relationship owner for high-profile brand accounts
- Proactively identify and solve day-to-day business challenges across your portfolio
- Elevate conversations with brand stakeholders to maximize value and investment in ShopMy
Responsibilities
- ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale.
- We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love-driving discovery through trusted tastemakers and authentic recommendations.
- ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
- At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers.
- We're hiring a Manager, Client Strategy to join our Success team and lead the strategic management of a portfolio of top-tier brands.
- In this highly client-facing role, you'll serve as a trusted partner to marketing executives-many in the luxury fashion and beauty space-working to retain and grow their business through data-backed affiliate and creator strategies.
- You'll also collaborate cross-functionally to deliver exceptional client experiences and help scale ShopMy's brand success model.
- Partner with Sales to align on goals and unlock upsell opportunities
- Deliver data-driven insights and strategic recommendations that lead to client growth
Requirements
- 5+ years in strategic, client-facing roles, such as account management or management consulting
- Proven experience supporting high-profile or luxury brand clients
- Bachelor's Degree
- Strong track record of retention, upsell, and elite client service
Nice to have
- SaaS Customer Success experience
- Deep understanding of affiliate marketing and the creator economy
- Familiarity with Salesforce
- Ability to execute under tight timelines and shifting priorities
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Brand new NYC HQ office
Compensation
- In compliance with New York Pay Transparency Law, the salary range for this position is as shown.
This listing is sourced directly from ShopMy's careers page and normalized into a canonical job model.