Hopper
Strategy & Analytics Manager- Travel Supply & AI (100% Remote - Canada)
Toronto - Remote · Senior
Sponsorship not specifiedDetected 35 days ago
SQLBigQueryData AnalysisData VisualizationSalesProblem Solving
About the role
- This is a hands-on builder role sitting at the intersection of data, process, and technology, working in close partnership with Product and Engineering and reporting into senior commercial leadership.
- Use AI tools as a core part of your analytical workflow - accelerating insight generation, improving output quality, and freeing up capacity for higher-order problem solving
- Run deep-dive analytical projects to surface patterns, anomalies, and opportunities in commercial data, translating findings into clear and actionable recommendations for commercial stakeholders
Responsibilities
- Own preparation and follow-through for key internal meetings, strategic reviews, and cross-functional forums - ensuring the right data is in the room and decisions translate into clear next steps
- Implement operational improvements end-to-end: not just designing the solution, but driving adoption and measuring impact with rigour
- Identify where AI can fundamentally change how commercial processes work, then build and deploy those solutions directly
- Develop a hands-on understanding of our commercial tech stack, diagnosing where friction, data loss, or missed opportunities exist
- Strong commercial instincts paired with rigorous analytical capability, comfortable moving between a strategic conversation and a hands-on build
- Genuine excitement about AI and an existing habit of using it to accelerate and improve their own work, with an eagerness to bring that into how a commercial organisation operates
- Experience working cross-functionally with Product and/or Engineering teams, with enough technical fluency to hold their own in those conversations
Requirements
- 2+ years of experience in data analytics, sales operations, strategy & operations, or a similar analytical or commercial role
- Proficiency in SQL and hands-on experience with BI and data tools such as Looker, Tableau, or BigQuery
- A bias for action, a strong sense of ownership, and the ability to thrive in fast-moving, ambiguous environments
Compensation
- Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
Benefits
- Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
- Hopper offers life, short term and long term disability coverage.
- HSA that covers eligible medical and dental expenses.
- Please ask us about our very generous parental leave, much above industry standards!.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
Company info
- Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
- Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
- Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
- Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
- Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
- Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
- Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.
This listing is sourced directly from Hopper's careers page and normalized into a canonical job model.