worksite
Client Services Associate - Training Centre (Part-Time)
Richmond Hill, Ontario · Part-time
Sponsorship not specifiedDetected 11 days ago
A/B TestingCRMCustomer SupportZendeskCommunication
About the role
- If you love talking to people, solving problems and being surprisingly helpful, then this role is for you!
- The Client Services Associate sees that clients and prospective clients have an amazing experience throughout their entire time with Worksite.
- Worksite also offers: Competitive hourly rate Vacation accrual at 6% Free parking Ongoing development and learning Exciting and collaborative work environment Working on an awesome team with a great company culture!
Responsibilities
- Identify areas to improve customer experience based on customer feedback and your own observations
- Based out of our Richmond Hill, Ontario Training Centre, this part-time role is needed to support our training team and will have a varied schedule of weekends and weekdays.
- Support instructor team at the location with in-class requests from students
- Experience in a relationship-centric communications-based role such as customer service, call centre or technical support
- Similarly, we appreciate candidates who offer us only content that is a true reflection of their own work.
Requirements
- You enjoy working collaboratively and supporting your team
- You can navigate the internet and apps at lightning speed, but you are genuinely patient and understand that not everyone has the great technical skills that you have.
Nice to have
- Experience with a CRM and/or client support system (Zendesk preferred)
- Reliable attendance and punctuality
- Strong verbal and written communication skills
- Proficiency with computer tech/IT an asset
- Able to legally work in Canada
Skills
- Experience with messaging or chat‑based support
- Experience in hybrid call/chat workflows
- Experience in education or student support environments
- Experience in a call‑centre environment
- Why A Career At Worksite Safety Is For You
- Worksite also offers:
- Competitive hourly rate
- Vacation accrual at 6%
- Free parking
- Ongoing development and learning
- Exciting and collaborative work environment
- In an effort to provide an authentic experience for our candidates, Worksite Safety does not use AI tools in the recruitment process.
Compensation
- Salary: $22/hour
Company info
- A Little More About Us
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This listing is sourced directly from worksite's careers page and normalized into a canonical job model.