Claylabs

Claylabs

Legal Operations & Innovation

New York

Sponsorship not specifiedDetected 106 days ago
Customer SuccessProblem Solving

About the role

  • We see growth as a creative practice, not a formula.
  • As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage.
  • In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round - and crossed $100M in revenue.

Responsibilities

  • Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.
  • Partner cross-functionally - Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.
  • Manage external partners - Own relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.
  • Own the legal tech stack - Manage tools like Ironclad (CLM), Docusign, etc. Facilitate consistent adoption, clean integrations, and continuous improvement. Leverage AI to automate workflows and reduce manual work.
  • Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.
  • Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company.
  • Own the legal intake and workflow system
  • Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.
  • Partner cross-functionally
  • Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.

Requirements

  • Experience with legal tech (Ironclad, Docusign, e-signature, intake/matter management) and comfort evaluating new tools.
  • You know when to dig deeper and when to move forward with imperfect information.

Benefits

  • We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members.

Company info

  • Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
  • Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.
  • Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
  • Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.
  • Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!
  • LEGAL OPERATIONS @ CLAY
  • Clay is scaling fast - more customers, more products, more complexity.
  • As we grow, Legal needs to evolve from reactive support into a strategic function that enables speed across the business.
  • We're hiring our first Legal Operations Claymate to build the systems, processes, and infrastructure that will power Legal today and shape how the function scales long term.
  • This is a builder role - you'll be creating from legal systems scratch more often than inheriting them.
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This listing is sourced directly from Claylabs's careers page and normalized into a canonical job model.