Mercer Advisors

Mercer Advisors

Director, Client Relationship Expansion

Remote, USA · Director

Sponsorship not specified$191k-$225kDetected 9 days ago
ComplianceSalesforceM&AHRISLeadershipCommunicationMentoringAdaptability

About the role

  • Approximately 75% of this role is advisor-facing field delivery
  • Essential Job Functions for this role include:
  • Apply the firm's advisor behavior standards in every coaching engagement, translating program content into practical advisor action.

Responsibilities

  • 25% is program design, messaging, and strategic initiative support.
  • Serve as the primary field presence across the Relationship Expansion program portfolio, including Workshops, Direct Opportunity Support, and 1:1 and Small Group Activation Coaching.
  • Partner with the Senior Director on Market Plans, supporting diagnostic and strategic planning conversations with Managing Partners and Team Leaders.
  • Build direct working relationships with Managing Partners and Relationship Managers; embed in their team cadences without requiring Senior Director presence.
  • Contribute to program design, coaching module development, and field messaging - bringing direct field observation to the Senior Director and Program Manager to sharpen materials and approach.
  • Approximately 75% of this role is advisor-facing field delivery; 25% is program design, messaging, and strategic initiative support.
  • Support onboarding of M&A-integrated advisors into Relationship Expansion programs and advisor behavior standards.

Requirements

  • Strong working knowledge of share of wallet concepts, held-away asset dynamics, and the mechanics of relationship expansion conversations across opportunity types.
  • Willingness to travel to field markets as required for activation engagements.
  • Bachelor's degree from an accredited institution required.
  • Subject Matter Expertise: Strong working knowledge of share of wallet concepts, held-away asset dynamics, and the mechanics of relationship expansion conversations across opportunity types.
  • Travel: Willingness to travel to field markets as required for activation engagements.

Nice to have

  • 7-12 years in wealth management, advisor coaching, field enablement, or advisor-facing consulting.
  • Prior experience leading coaching programs or structured advisor development initiatives strongly preferred.
  • CFP® or equivalent professional credential preferred.
  • Demonstrated credibility with HNW advisors and firm leadership - not an L&D or training generalist background.
  • Familiarity with eMoney, Salesforce-adjacent tools, and Aspen preferred.
  • Comfortable with analytics and pipeline tracking tools.
  • This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM.
  • At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs.

Skills

  • Exceptional verbal communication and facilitation skills.
  • Knowledge, Skills, and Abilities:

Compensation

  • $191,250 - $225,000 USD
  • Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications.
  • This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs.
  • Base Pay Range

Benefits

  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
  • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
  • Kaiser Medical plans available in California
  • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
  • Two comprehensive Dental Plans
  • Vision Insurance Plan
  • Generous paid time off program for vacation and sick days
  • Family Medical Leave
  • Paid Parental Leave (8 weeks)
  • Mercer Advisors offers a competitive and robust benefit package to our employees.
  • Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs.

Company info

  • We offer the following:

This listing is sourced directly from Mercer Advisors's careers page and normalized into a canonical job model.