Syntronic

Quality Director

Kanata, ON · Director

No sponsorshipCAD 110k-CAD 130kDetected 9 days ago

CybersecurityComplianceAuditingSupply ChainProcess ImprovementLeadershipCommunicationProblem SolvingMentoringInternal Audit

About the role

Syntronic Production Services Canada is an Electronic Manufacturing Services provider located in Ottawa's west end.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.

Lead the overall quality function for the manufacturing site, including quality assurance, quality control, inspection, compliance, customer quality, and continuous improvement.
Own and improve the quality management system, ensuring procedures, standards, audits, reporting, and day-to-day practices support customer and business requirements.
Lead customer-facing quality activities, including audits, escalations, quality reviews, corrective actions, and ongoing communication around quality performance.
Develop and support the quality team through coaching, clear expectations, process discipline, and practical problem-solving.
Drive a strong quality culture across the organization, making sure quality is built into the process rather than treated only as a final inspection activity.
Provide hands-on support during urgent quality issues, customer escalations, production concerns, or audit preparation when the team needs additional technical or leadership support.
Support and guide the quality team through complex investigations, customer responses, audit findings, and time-sensitive quality concerns.
Quality certifications such as ISO 9001 Lead Auditor, Six Sigma, CQE, CQA, or similar.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

10+ years of experience in quality, manufacturing quality, quality systems, or operations quality within electronics manufacturing, electromechanical assembly, or a similar technical manufacturing environment.
Strong understanding of electronics manufacturing processes, PCBA assembly, inspection standards, process control, nonconforming material, corrective actions, and customer quality requirements.
Must be eligible to obtain Controlled Goods security clearance.
Experience with AS9100, supplier quality, customer audits, NPI quality planning, or ramp-to-production activities.

We offer competitive salaries, a dynamic working environment, the potential for professional growth and career development, as well as a comprehensive benefits package.

Strong leadership, communication, and problem-solving skills, with the ability to work effectively with production teams, technical teams, customers, suppliers, and senior leadership.

This listing is sourced directly from Syntronic's careers page and normalized into a canonical job model.