Klaviyo
Senior Lead, Public Relations
Boston, MA · Senior
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About the role
- This is a senior role for a strategic storyteller who can turn complex product and business narratives into compelling, media-ready stories, with a focus on corporate and product communications.
- Work closely with the content team on reactive blog posts responding to industry news
- Proven ability to secure standout coverage across top-tier business, technology, trade, and broadcast outlets
Responsibilities
- Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
- Own PR across corporate and product communications, aligning media strategy and messaging with company goals, product launches, and business milestones.
- Strong relationship builder who can effectively influence and collaborate with senior leaders, cross-functional partners, media, and external agencies
- Own and evolve Klaviyo's agent story: build a distinctive point of view that sets Klaviyo's agents apart to help position Klaviyo as a leader in the agent and AI space.
- Lead data-driven narrative development: Collaborate with product, marketing, and analytics teams to surface insights from Klaviyo's platform and turn them into compelling narratives and media angles.
- Manage PR agencies: Lead our relationship with our US and European PR agencies
- Support and train spokespeople: providing message development, prep, and coaching for interviews, and speaking engagements.
- Demonstrated experience developing corporate and product communications strategies, partnering with senior executives, and leading high-impact media and thought leadership programs.
- Drive media engagement across business, tech, trade and broadcast.
Requirements
- Strong ability to translate complex technical products, data, and business concepts into clear, compelling, media-ready narratives
- Strategic and creative thinker with exceptional writing and communication skills, and the ability to move seamlessly between strategy and hands-on execution
- Deep understanding of how corporate and product communications intersect, with the ability to bring both together through compelling, integrated storytelling
- Comfortable operating with a high degree of ownership and autonomy in a fast-paced environment where priorities and business needs can evolve quickly
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.
- 10+ years of relevant experience in public relations, corporate communications, media relations, or a related field, including experience in-house and/or at an agency.
Nice to have
- Experience supporting technology, SaaS, B2B, or other high-growth companies strongly preferred.
Compensation
- Our salary range reflects the cost of labor across various U.S. geographic markets.
Benefits
- Proactively pitch stories, build relationships with media, and secure standout coverage while finding creative, non-traditional ways to tell our story too.
Company info
- At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
Visa & Work Authorization
- We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability
This listing is sourced directly from Klaviyo's careers page and normalized into a canonical job model.