THE RESEARCH INSTITUTE AT NATIONWIDE CHILDRENS HOSPITAL
Patient Access Representative - Urgent Care Main Campus
Main Campus, Columbus, OH
Sponsorship not specified$11k-$20kDetected 1 day ago
Customer SupportCommunicationProblem Solving
About the role
- The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
- Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
- Interviews and registers patients in registration areas that report up through Patient Access.
Requirements
- OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) *additional testing may be required,
- Ability to multi-task within a stressful environment.
Nice to have
- High School Diploma or equivalent, required.
- Associate's Degree, preferred.
Skills
- Demonstrated computer skills required with the ability to navigate most current technology systems.
- Strong administrative skills.
- Excellent customer service and organizational skills.
- FREQUENTLY: Bend/twist, Patient Equipment
- Additional Physical Requirements performed but not listed above: Ability to multi-task within a stressful environment.
Compensation
- $11k-$20k
Benefits
- One year of health care experience, preferred.
- Audible speech, Chemicals/Medications, Color vision, Communicable Diseases and/or Pathogens, Computer skills,
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