Maxcessinternational

Maxcessinternational

Customer Service Representative

Camas, WA

Sponsorship not specifiedDetected 1 day ago
Supply ChainERPCustomer SupportCommunicationProblem SolvingOrganizational Skills

> stay_score

odds of building a lasting career here

16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

Personalize to your clock →

> community_outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Progression of competencies is reviewed on a biannual basis.
  • We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law.

Responsibilities

  • Establish and maintain customer records and contact information
  • Support after sales inquiries for parts, service, repairs, warranty, policy and commercial issues
  • Support continuous improvement initiatives and processes through active involvement
  • Manage waste responsibly (utilize proper containers, participate in the recycling programs)
  • Actively support and maintain business objectives and initiatives
  • GED/high school diploma with a strong background in the industry with equivalent years' experience in design, sales, job shop, machining, or web handling industries
  • Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed

Requirements

  • Associate degree with 3
  • 5 years' Customer Service experience
  • Ability to work in team and individual environments without supervision, self-motivated.
  • Ability to work collaboratively across functions to accomplish goals and meet company objectives
  • Overtime may be required to meet deadlines and achieve customer requirements

Nice to have

  • Knowledge of Epicor ERP system is a plus

Benefits

  • Communicate information on product applications, features and benefits
  • Education/Experience

Company info

  • We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

This listing is sourced directly from Maxcessinternational's careers page and normalized into a canonical job model.