Maxcessinternational
Customer Service Representative
Camas, WA
Sponsorship not specifiedDetected 1 day ago
Supply ChainERPCustomer SupportCommunicationProblem SolvingOrganizational Skills
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Progression of competencies is reviewed on a biannual basis.
- We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law.
Responsibilities
- Establish and maintain customer records and contact information
- Support after sales inquiries for parts, service, repairs, warranty, policy and commercial issues
- Support continuous improvement initiatives and processes through active involvement
- Manage waste responsibly (utilize proper containers, participate in the recycling programs)
- Actively support and maintain business objectives and initiatives
- GED/high school diploma with a strong background in the industry with equivalent years' experience in design, sales, job shop, machining, or web handling industries
- Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
Requirements
- Associate degree with 3
- 5 years' Customer Service experience
- Ability to work in team and individual environments without supervision, self-motivated.
- Ability to work collaboratively across functions to accomplish goals and meet company objectives
- Overtime may be required to meet deadlines and achieve customer requirements
Nice to have
- Knowledge of Epicor ERP system is a plus
Benefits
- Communicate information on product applications, features and benefits
- Education/Experience
Company info
- We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.
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This listing is sourced directly from Maxcessinternational's careers page and normalized into a canonical job model.