Hendrick

Service Advisor

Rick Hendrick Jeep Chrysler Dodge Ram FIAT, United States of America

Sponsorship not specifiedDetected 26 days ago

AccountingHRCustomer SupportLeadershipCommunicationMicrosoft Office

About the role

Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Working knowledge of the mechanical operations of vehicles.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
o Associate Degree
o Bachelor Degree
o Doctorate Degree
Works with customer and technician to identify required maintenance.
Participates in required training
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Ability to understand and follow instructions.
Communication
Attendance Expectations:
The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
Duties are generally performed in the service area.
may include conducting road tests on customer vehicles.
Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.

This listing is sourced directly from Hendrick's careers page and normalized into a canonical job model.