Tata Consultancy Services

Tata Consultancy Services

L3 Infrastructure Engineer

Blue Springs, MS

Sponsorship not specified$70k-$80kDetected 8 days ago
SQLVendor ManagementInventory ManagementCustomer SupportPLCTCP/IPDNSCiscoCommunicationProblem SolvingCritical Thinking

About the role

  • Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues.
  • All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation.

Requirements

  • Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues
  • With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise.
  • Experience with packet capturing example: Wire Shark
  • Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
  • Knowledge of Server 2012/2016 Policy and Security Management
  • Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time

Nice to have

  • Experience and/or knowledge of PLC's a plus.
  • Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
  • Knowledge of iGear, Kepware, or other machine data gathering tools
  • SQL Server database administration (backup s, security, monitoring, etc.)
  • Previous experience supporting a large corporate, manufacturing environment
  • Experience supporting and troubleshooting Business and Mission Critical applications
  • 3 to 5 years of experience performing Level 3 responsibilities
  • Knowledge of Cisco Voice over IP hardware/software/server operation/configuration

Skills

  • IT Infrastructure
  • They can also control the infrastructure, cloud, network, and DC level operations.

Compensation

  • $70,000 to $80,000 Per Annum
  • Discretionary Annual Incentive.

Benefits

  • Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Maternal & Parental Leaves.
  • TCS Employee Benefits Summary:

This listing is sourced directly from Tata Consultancy Services's careers page and normalized into a canonical job model.