Tata Consultancy Services
L3 Infrastructure Engineer
Blue Springs, MS
Sponsorship not specified$70k-$80kDetected 8 days ago
SQLVendor ManagementInventory ManagementCustomer SupportPLCTCP/IPDNSCiscoCommunicationProblem SolvingCritical Thinking
About the role
- Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues.
- All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation.
Requirements
- Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues
- With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise.
- Experience with packet capturing example: Wire Shark
- Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
- Knowledge of Server 2012/2016 Policy and Security Management
- Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
Nice to have
- Experience and/or knowledge of PLC's a plus.
- Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
- Knowledge of iGear, Kepware, or other machine data gathering tools
- SQL Server database administration (backup s, security, monitoring, etc.)
- Previous experience supporting a large corporate, manufacturing environment
- Experience supporting and troubleshooting Business and Mission Critical applications
- 3 to 5 years of experience performing Level 3 responsibilities
- Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
Skills
- IT Infrastructure
- They can also control the infrastructure, cloud, network, and DC level operations.
Compensation
- $70,000 to $80,000 Per Annum
- Discretionary Annual Incentive.
Benefits
- Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Maternal & Parental Leaves.
- TCS Employee Benefits Summary:
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