Appnovation

Peer Advocacy and Community Engagement

Toronto

Sponsorship not specifiedDetected 5 days ago

A/B TestingContent MarketingCommunicationCollaborationAdaptability

About the role

As we modernize the digital employee experience, our GTM and Adoption team ensures new platforms become seamlessly embedded into how our colleagues work.
You will decentralize digital adoption by transforming traditional network models into highly active, peer-led advocacy communities.

Community Strategy & Platform Enablement: Develop a multi-channel community strategy aligned with adoption, engagement, and employee experience goals, owning and evolving the community technology stack (e.g., Teams, Viva Engage).
Peer Advocacy & Champions Network: Build, grow, and mentor an influential network of advocates, champions, and constructive skeptics who support localized adoption efforts.
Early Access, Beta & Labs Programs: Manage beta and early-access communities from cohort recruitment through to product launch, ensuring structured feedback collection and transitioning participants into broader champions.
Content Strategy & Publishing: Act as a hands-on creator to write, design, and publish compelling posts, polls, prompts, and announcements across the community calendar.
Culture Building & Onboarding: Design experiences that connect distributed teams and new hires to community networks and resources, embedding collaboration into everyday workflows.

Bachelor's degree in Communications, Sociology, Marketing, or a related field.
5-8+ years of experience in community management, developer advocacy, brand ambassador management, or internal social community building.
Proven ability to identify, recruit, and motivate network advocates or champions, including designing tiered or "super-user" programs.
A track record of taking a low-engagement community and making it come alive with innovative, tailored interaction formats.
Experience running early-access, beta, or pilot user programs, managing waitlists, and capturing structured feedback.

Experience managing developer relations or user communities for consumer tech or enterprise platforms.
Background in gaming, fandom, esports, or creator-economy communities, or other highly engaged online spaces outside of corporate environments.
Deep understanding of enterprise social networks (Viva Engage, Teams, Slack, etc.) and tool evaluation/migration.
You thrive in a collaborative and agile environment, embracing feedback and iteration.
You are curious and continuously seek opportunities to learn and apply new technologies.
You take ownership of your work, ensuring high standards and accountability.
You communicate clearly, adapting your style to different audiences and stakeholders.
You remain adaptable and resilient in the face of shifting priorities or technical challenges.

User-Generated Content & Community Growth: Empower employees to share best practices, success stories, and tutorials, fostering a self-sustaining, peer-to-peer learning ecosystem.

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services.
We build digital solutions that deliver real impact today and serve as foundations for future growth.
Practical action.
Endless possibilities.
Bold ambition.
Design experiences that connect distributed teams and new hires to community networks and resources, embedding collaboration into everyday workflows.
What We Are Looking For

This listing is sourced directly from Appnovation's careers page and normalized into a canonical job model.