Telemed2u

Telemed2u

Clinical Operations Manager

Austin

Sponsorship not specifiedDetected 49 days ago
Data AnalysisIncident ResponseComplianceProject ManagementOperations ManagementCustomer SupportHIPAAEHR/EMRLeadershipCommunicationCollaborationMentoring

About the role

  • As a Clinical Operations Manager at TeleMed2U, you are accountable for the daily performance, reliability, and continuous improvement of our telehealth service lines-translating clinical needs into scalable, compliant workflows
  • optimizing capacity and appointment scheduling

Responsibilities

  • Manage the scheduling of telehealth appointments, ensuring optimal resource optimization and timely service delivery.
  • Develop and maintain documentation, policies, and procedures related to telehealth operations.
  • We strive to create a diverse and welcoming environment for all employees, where each person is recognized and valued for their unique contributions.

Requirements

  • Analytical mindset and proficiency in data analysis to drive operational improvements.
  • Ability to adapt to changing technological and regulatory environments and quickly learn new telehealth platforms and tools.
  • Strong knowledge of telehealth technologies, platforms, and best practices.
  • Work location
  • In Office
  • Excellent organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Strong leadership abilities, with the capacity to effectively motivate and guide cross-functional teams.
  • Exceptional communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
  • Understanding of healthcare compliance regulations, including HIPPA and other privacy and security requirements.
  • Proven experience in telehealth operations management, preferably in a healthcare setting.
  • Familiarity with electronic medical record (EMR) systems and scheduling software.
  • Prolonged periods of desk work and computer use
  • Ability to lift 15 lbs

Compensation

  • Competitive Annual Salary

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with employer matching
  • Paid time off (PTO)
  • Life Insurance
  • At TeleMed2U, we believe that time is the most valuable resource in healthcare- whether it is time to diagnosis, time to treatment, or time to better health.
  • That is why, since our founding in 2011, we have been dedicated to increasing access to care across 20 medical and behavioral health specialties nationwide.
  • Our integrated approach to chronic disease management empowers both patients and providers, improving health outcomes through seamless care coordination.
  • Collaborate with cross-functional teams, including healthcare providers, IT staff, and customer service representatives, to develop and implement telehealth workflows and protocols.

Equal opportunity

  • equal opportunity employer and is committed to providing a workplace that is inclusive and free of discrimination.
  • As an EEO employer, TeleMed2U does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable law or regulation.
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This listing is sourced directly from Telemed2u's careers page and normalized into a canonical job model.