Plug Power
Field Service Technician- Amazon SCK1- Stockton, CA
Stockton, CA 95215
Sponsorship not specified$25k-$29kDetected 30 days ago
ExcelCustomer SupportCommunicationTime ManagementMicrosoft Office
About the role
- This person will be responsible for the installation and servicing of fuel cells at a specific location.
- This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location.
- This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.
Responsibilities
- The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns.
- May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
Requirements
- Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
- Must be able to lift 50 pounds on regular basis unassisted
- General mechanical aptitude is required
- Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
Nice to have
- Maintenance and service of fuel cells at customer sites.
- Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
- Purchasing tools, equipment, and parts for customer service and support as required.
- May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
- Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
- Exhibiting and enforcing safety procedures in the field or customer sites.
- Travel as required for business needs
- Represent Plug Power in a professional manner at all times and in all interactions
Skills
- Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
- Excellent verbal and written communication skills
Compensation
- ✓The above pay range, may not include local geographic pay variations.
Benefits
- ✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography.
- ✓Health, Dental & Vision Insurance eligibility starting from the first day of hire
- ✓Paid time off including vacation, personal, floating holidays, sick and volunteer time off
- ✓ Lifestyle Reimbursement Program
- ✓Global access to mental health support and counseling professionals
- ✓Bonus eligibility
- ✓Education Assistance
Equal opportunity
- equal opportunity employer.
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This listing is sourced directly from Plug Power's careers page and normalized into a canonical job model.