EliseAI

EliseAI

Product Operations Manager

New York City

Sponsorship not specified$150k-$220kDetected 177 days ago
SQLDatadogRESTAgentic AIAccessibilityCommunication

About the role

  • EliseAI is rapidly expanding into new product lines serving large, sophisticated customers, and we are investing heavily in how those products are built, launched, and scaled.
  • The Product Operations Manager plays a central role in shaping this next phase of growth.
  • You will work at the heart of product development, partnering closely with Product and Engineering to turn ambitious ideas into reliable, enterprise-ready solutions.

Responsibilities

  • Drive launch readiness and coordinate cross-functional stakeholders through release
  • Own enterprise implementation readiness, including migrations, permissions, templates, and configurations
  • Lead post-launch follow-through to ensure issues are identified, resolved, and learned from
  • Own feedback loop conversations, synthesizing data across multiple channels such as call snippets, Datadog, support tickets, surveys, and more-acting as the Voice of the Customer to drive short- and long-term improvements
  • Build and scale product operations processes, including monitoring, issue resolution, and ongoing support operations
  • Manage product compliance requirements and collaborate with Legal on regulatory or policy-related initiatives
  • Move at rocket speed, build something massive.
  • We're scaling fast, solving real client problems with precision and ambition. Here, you own your impact
  • We hire the best, expect the best, and give you the masterclass of your career. It's hard, it's intense, and it's the most rewarding work you'll ever do. If you're hungry, driven, and ready to build something massive, climb aboard.

Requirements

  • Experience in product operations, management consulting, or related operational roles in high-growth tech companies
  • Working proficiency in SQL and comfort driving independent analysis
  • It's not often that you can get in on the ground floor of a funded (unicorn https://www.eliseai.com/blog/eliseai-raises-250m-series-e!) startup that's scaling so fast.

Compensation

  • The salary range for this role is $150,000 - $220,000.

Benefits

  • In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits:
  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • Fitness & home services stipend to cover part of your expenses so you can focus on what matters
  • Unlimited vacation and paid holidays
  • EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package.
  • Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
  • Use SQL and internal tools to analyze product usage, adoption, and workflow health
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This listing is sourced directly from EliseAI's careers page and normalized into a canonical job model.