Joyful Health

RCM Workflow Specialist

New York City

Sponsorship not specifiedDetected 90 days ago

About the role

The RCM Workflow Specialist sits at the intersection of revenue cycle operations and product intelligence.
You are responsible for two things that most billing professionals have never been asked to do together: 1) work real claims at an expert level and 2) translate that expertise into the structured data and direct feedback that powers Joyful's AI product.
A collaborator who shapes how our AI learns

Perform investigation, correction, and resolution of claims
Work alongside engineers in a fast-moving, collaborative environment - engineers communicate directly and get to the point quickly; you need to be comfortable in that environment and able to hold your own on RCM expertise
Help validate whether features and agent behaviors reflect real-world RCM operations before they are released

Act as the voice of the RCM practitioner in product development - you are shaping how the system thinks, not just reviewing what it does

Building the financial operating system for healthcare - and bringing the joy back to healthcare by fixing the financial chaos behind it.
The healthcare payment system is a complex and inefficient maze.
Healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems.
Joyful Health is building an AI-powered financial operating system for healthcare practices.

Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care.

This listing is sourced directly from Joyful Health's careers page and normalized into a canonical job model.