Upside

Engineering Manager, Infrastructure

Austin · Full-time

Sponsorship not specified$185k-$215kDetected 42 days ago

AWSCloud PlatformsTerraformCI/CDDevOpsSite Reliability EngineeringPlatform EngineeringMachine LearningLLMsA/B TestingAccessibilityLeadership

About the role

This team provides the compute, storage, networking, observability, and CI/CD capabilities that power every application and data product at Upside.
As an engineering leader at Upside, you gather the right information from those around you and take thoughtful risks so teams can ship high-quality, reliable software quickly.
You lean in wherever critical infrastructure risk or opportunity exists, regardless of org boundaries, and prioritize the success of the broader platform and product ecosystem.

Lead with platform and company outcomes over local optimization. You lean in wherever critical infrastructure risk or opportunity exists, regardless of org boundaries, and prioritize the success of the broader platform and product ecosystem.
Create a safe, collaborative team environment. You name problems, invite open discussion, and help your team learn from incidents and change without blame.
Lead the evolution of our CI/CD, observability, and platform tooling,making it easier and safer for product and data teams to ship, monitor, and operate services independently, and improving overall developer experience.
Partner closely with Security, Data Platform, and Product Engineering teams to ensure infrastructure decisions enable reliable experimentation, user-centric product development, and scalable data and ML systems.
You thrive at the intersection of systems and storytelling, not only building robust solutions but also communicating their purpose, impact and rationale, so teams can experiment, iterate, and act confidently.
You care about building resilient systems that scale. You bring a mindset of continuous improvement, and know when to invest in observability, automation, or new infrastructure to reduce toil and improve outcomes for the team and end users.

In-office attendance is required on Monday, Tuesday, and Thursday and may increase based on project-based needs and changes to Upside's in-office policy over time.
Have 3+ years of experience managing infrastructure, SRE, or platform engineering teams, and at least 3+ years of hands-on experience building and operating production systems in the cloud.
Have experience with modern DevOps practices and tooling (e.g., Terraform or other IaC, CI/CD systems, observability stacks, incident management) and know when to invest in automation and standardization to reduce toil.

The US base salary range for this full-time position is $185,000 - $215,000+ equity + benefits.
The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
Your recruiter can share more about the specific salary range during the hiring process.
Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break

We created Upside to transform brick-and-mortar commerce.
Our technology uses the sophistication of online retail-profit measurement, attribution, and incrementality-to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers.
We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit.
Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.
We want our engineering leaders to be able to make thoughtful, impactful technical decisions while also having the space to coach their engineers and support their growth.
We ask our managers to focus on a team of around 8 direct reports, while our more senior managers may operate across two teams.
The staffing for these reports is always split - we see incredible value from a mix of full-time and contract staff.

Diversity drives innovation, and our differences make us stronger.
We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Everyone is welcome here!
If there's anything we can do to support a disability or special need during your application or interview process, please email accommodations@upside.com.

This listing is sourced directly from Upside's careers page and normalized into a canonical job model.