Berklee College of Music

Berklee College of Music

Manager, Student Success Programs

Berklee College of Music - Boston

Sponsorship not specified$56k-$75kDetected 1 day ago
RESTProject ManagementSalesforceCRMHRISLeadershipCommunicationMentoringAdaptability

> stay_score

odds of building a lasting career here

88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70

Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.

Lottery odds assume a STEM candidate.

Personalize to your clock →

> community_outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Job Description: The Office of Student Success Programs is seeking a dynamic, adaptable, and student-centered Manager, Student Success Programs.
  • In this role, you will provide operational leadership, advising, and program coordination across our key student retention portfolios, including the Berklee Scholars Program and the RISE program.
  • Hiring Range: $56,000 to $75,000; salary dependent on experience and education.

Responsibilities

  • Functional Leadership: Serve as a functional lead in assigned office domains, such as social media content management, fiscal analysis, or targeted community outreach.
  • Holistic Student Support: Build strong, supportive relationships with students to guide their transition to and persistence through their academic journey.
  • Milestone Alignment: Partner closely with Student Success Advising to co-lead proactive course registration support and student milestone check-ins each semester.
  • Documentation: Maintain accurate, comprehensive records of student interactions and progress within Salesforce CRM and other enterprise technology platforms.
  • Adaptability & Focus: Ability to manage complex, multi-layered projects while maintaining clear alignment with overarching office timelines and fiscal goals.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
  • We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.
  • Ability to manage complex, multi-layered projects while maintaining clear alignment with overarching office timelines and fiscal goals.

Requirements

  • Technical Proficiency:

Skills

  • The Office of Student Success Programs is seeking a dynamic, adaptable, and student-centered Manager, Student Success Programs.
  • Operations & Program Management:
  • Signature Initiatives:
  • Functional Leadership:
  • Mentorship & Student Leadership:
  • Data-Driven Operations:
  • Student Advising & Persistence:
  • Holistic Student Support:
  • Proactive Outreach:
  • Employ the Berklee Bridge framework alongside intrusive advising strategies to foster active student engagement and academic momentum.
  • Milestone Alignment:
  • Documentation:

Compensation

  • Hiring Range: $56,000 to $75,000; salary dependent on experience and education.

Benefits

  • Outstanding health and dental packages, a 403(b) retirement system with matching contributions, generous PTO, tuition benefits, and a paid winter break to rest and recharge.
  • Please visit the Total Rewards page to learn more about our benefits.
  • Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
  • Bachelor's degree and a minimum of 2 years of related experience in higher education, project management, or event planning.
  • Proven familiarity with enterprise higher education platforms, including Salesforce, Workday, Colleague, and Google Suite.

Company info

  • As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations.
Apply directly at Berklee College of Music →Create a free account for alerts like thisView Berklee College of Music immigration profile

This listing is sourced directly from Berklee College of Music's careers page and normalized into a canonical job model.