Sri Tech Solutions Inc.
Service Now Consultant
Reston, VA, United States
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Green-card filing pattern in this occupation
Third-party placement is common here
Green-card follow-through: 0%
Files H-1B transfers
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About the role
- Ranked in the top 20% of the fastest growing companies in the US by Inc.
- 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.
Responsibilities
- SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently.
Nice to have
- Experience with Service Now required, experience with Remedy is a plus
Skills
- 8 years' experience in continuous process improvement methodologies including ITIL®, business
- process re-engineering, and/or quality management initiatives
- Significant demonstrated experience with ITIL® business process reformation, re-engineering, and
- project management activities, with extensive Service Catalog and Service Request experience
- Expert level in Reporting based upon requests
- Expert level in Service-Now integrations to on-prem application including but not limited to SQL and
- WebServices (REST and SOAP)
- Expert level experience with workflow creation
- Experience working with/leading process reformation teams
- Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day
- Experience facilitating quality improvement efforts
- Excellent verbal and written communication skills
This listing is sourced directly from Sri Tech Solutions Inc.'s careers page and normalized into a canonical job model.