Sila
HVAC Field Installation Supervisor
Havertown, PA
Sponsorship not specifiedDetected 34 days ago
AirflowPerformance ManagementCustomer SupportLeadershipCommunicationProblem SolvingMentoring
About the role
- You will work closely with Install Managers, Service Leadership, and Technicians to ensure projects are completed safely, efficiently, and in accordance with company standards.
Responsibilities
- Lead, mentor, and support HVAC installation teams while promoting a culture of safety, accountability, and quality workmanship.
- Provide hands-on technical guidance and support for complex installations, startups, troubleshooting, and repair situations.
- Train, develop, and coach technicians on technical skills, installation best practices, customer service, and professional growth.
- Partner with manufacturers, internal departments, and field teams to resolve equipment and installation-related concerns.
- Support technicians during escalated customer situations and ensure concerns are resolved professionally and effectively.
- Monitor team performance and provide ongoing feedback to drive continuous improvement and reduce callbacks.
Requirements
- 5+ years of residential HVAC installation experience
- Strong knowledge of HVAC installation, maintenance, troubleshooting, and repair
- Strong knowledge of electrical, refrigeration, airflow, combustion, and mechanical systems
- Ability to read wiring diagrams, installation manuals, and technical documentation
- Experience resolving warranty and installation-related issues
- EPA Universal Certification required
- Prior leadership, Lead Installer, or supervisory experience preferred
- Understanding of residential and light commercial HVAC equipment
- Valid driver's license with an acceptable driving record
- Desired Skills
- Team leadership and crew supervision
- Training and mentoring technicians
- Effective delegation and workforce management
- Performance management and coaching
Compensation
- Competitive compensation package
Benefits
- High quality and affordable Medical, Dental, and Vision Insurance
- Paid Time Off and Paid Holidays
This listing is sourced directly from Sila's careers page and normalized into a canonical job model.