Umiami
Clinical Business Operations Representative 3
Miami, FL · Staff+ · Contract
Sponsorship not specifiedDetected 6 hours ago
HRISPatient CareResearch
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About the role
- To learn how to apply for a faculty or staff position, please review this tip sheet.
- The Department of Medicine, Division of Pulmonary, Critical Care, and Sleep Medicine has an exciting opportunity for a Full-Time Clinical Business Operations Representative 3 to work on the UHealth Campus.
- The Clinical Business Operations Representative 3 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations.
Responsibilities
- Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
- Maintains confidentiality of all information.
- Accurately records all data and maintains necessary records or files for future new patient appointments in BOX, relating to clinical care received via main fax machine, distribution of incoming faxes and mail.
- Proactively works physicians clinical scheduled to maximize time and manage capacity.
- Manage the UChart Inbasket for assigned division.
Requirements
- Minimum 2 years of relevant experience
- High school diploma or equivalent
Skills
- Skill in data entry with minimal errors.
- Ability to communicate effectively in both oral and written form.
- Ability to work evenings, nights, and weekends as necessary.
- Skill in collecting, organizing, and analyzing data.
- Ability to work independently and/or in a collaborative environment.
- Commitment to the University's core values.
Benefits
- Provides coverage for responsibilities of co-workers when assigned or as need arises.
- Obtain pre-authorization for oral medications, diagnostic exams, and patient procedures, coordinate medical necessity letters and other documents for patient assistance program under nurse and/or physician supervision.
- Communicate with internal and external facilities to confirm the receipt of orders and prescriptions for the patient (i.e. outgoing referrals, diagnostic tests, medications, durable medical equipment).
- Scan outside medical records/documents into UChart to have them ready for patients next follow up appointments.
- Acquire the materials necessary for the patient visit including medical records and x-rays.
- Respond to medical records inquiries on the in person, via fax, telephone and general medical records e-mail.
Company info
- As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.
- Answer phones, triage, and follow-through on messages and information requests from patients using UChart, as well as internal and external customers.
- Answer phones, triage, and follow-through on messages and information requests from internal and external customers
This listing is sourced directly from Umiami's careers page and normalized into a canonical job model.