Oscar Technology

Oscar Technology

Senior Jira Service Management (JSM) Solution Architect

US · Senior

Sponsorship not specifiedDetected 27 days ago
Jira

About the role

  • Configure scalable and maintainable JSM solutions aligned to enterprise service management best practices.
  • Ensure configurations follow Jira best practices and avoid over-customization or te…

Responsibilities

  • Key ResponsibilitiesJira Service Management Architecture & Implementation Design and implement Jira Service Management project structures, workflows, request types, queues, SLAs, and portals.
  • Implement automation rules for ticket lifecycle management, including notifications, escalations, and closure logic.

This listing is sourced directly from Oscar Technology's careers page and normalized into a canonical job model.