Oscar Technology
Senior Jira Service Management (JSM) Solution Architect
US · Senior
Sponsorship not specifiedDetected 27 days ago
Jira
About the role
- Configure scalable and maintainable JSM solutions aligned to enterprise service management best practices.
- Ensure configurations follow Jira best practices and avoid over-customization or te…
Responsibilities
- Key ResponsibilitiesJira Service Management Architecture & Implementation Design and implement Jira Service Management project structures, workflows, request types, queues, SLAs, and portals.
- Implement automation rules for ticket lifecycle management, including notifications, escalations, and closure logic.
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