Ochsner Clinic Foundation

Ochsner Clinic Foundation

Access Liaison

Lacombe - Northshore Region - Louisiana

Sponsorship not specifiedDetected 1 day ago
AccessibilityCustomer SupportPharmacy PracticePatient CareCritical Thinking

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odds of building a lasting career here

88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round100
Entry-level history60
PERM / green-card track50
Fits your clock70

Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 25 green-card filings in this occupation, 100% were for a worker who already held the job.

States it is exempt from the H-1B cap

In 33 Department of Labor filings, this employer states it is a nonprofit affiliated with an institution of higher education — one of the statutory grounds for exemption from the H-1B cap. Cap-exempt employers can file year-round without entering the lottery.Employer's own attestation on a Department of Labor wage determination, not a USCIS determination — exemption is decided per petition.

Green-card follow-through: 96%

Of 24 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 503 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • This job description is a summary of the primary duties and responsibilities of the job and position.
  • It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
  • Contents are subject to change at the company's discretion.

Responsibilities

  • Ability to maintain a patient/consumer focused approach in all interactions.
  • Excellent interpersonal skills and ability to manage multiple stakeholders.
  • Maintains a patient/consumer focused approach in all interactions while engaging in holistic coordination of care for consumers by optimizing patient care setting and matching right setting/right time.
  • Manages patient egresses, including but not limited to phone, email, text, live-chat, etc.
  • Delivers first contact resolution provides the patient with right care outcome.
  • Responds to patient and provider request with a focus on transforming experience by building trust and rapport.
  • Navigates escalations to clinic partners with poise and skill to resolve patient issues.
  • Performs other related duties as assigned.

Requirements

  • Required - High school diploma or equivalent.
  • Required - Four years of experience in customer service, appointment coordinator or another related field.
  • Proficiency in technology applications and various software packages specific to role.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Ability to solve potentially complex navigation problems.
  • Ability to use appropriate judgement on when to employ non-traditional, effective solutions to fully resolve stakeholders needs.
  • Ability to prioritize, organize and coordinate multiple work assignments in a fast-paced environment.

Nice to have

  • Bachelor's degree.

Skills

  • Excellent critical thinking skills.
  • Knowledge Skills and Abilities (KSAs)

Compensation

  • Serves as a subject matter expert and brand ambassador for our service line focuses on retention by creating opportunities and options for patients by addressing preventive care screenings and annual appointments.

Benefits

  • Serves as liaison with medical staff, nursing staff and ancillary department staff to eliminate barriers to ensure delivery of care.
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This listing is sourced directly from Ochsner Clinic Foundation's careers page and normalized into a canonical job model.