Tactile Medical

Salesforce Technical Manager

Minneapolis, Minnesota

Sponsorship not specified$101k-$151kDetected 9 days ago

CybersecurityComplianceAgileSalesforcePerformance ManagementHIPAALeadershipCollaboration

About the role

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

Lead, coach, and develop a team of Salesforce administrators and developers, fostering a culture of accountability, collaboration, and continuous improvement.
Manage workload planning, capacity, and priorities to ensure timely and high-quality delivery of platform enhancements and support.
Own Salesforce operational support processes, including incident management, triage, SLAs, and escalation paths.
Operate as a player-coach by stepping into support administrative, development, or operational activities during periods of high demand, resource constraints, production incidents, or other critical business needs.
Collaborate with the Salesforce Architect to ensure team members adhere to Salesforce architecture standards and best practices.
The Manager partners closely with the Sr.
Manager, Salesforce CoE to execute the platform roadmap and support business objectives.

Bachelor's degree or equivalent work experience.
7+ years of hands-on Salesforce administration and/or development experience.
2+ years of direct people management experience leading Salesforce administrators and developers.
Strong knowledge of Salesforce administration, configuration, development, and platform operations.
Experience overseeing Salesforce releases, deployments, and environment management (e.g., sandbox strategy, release coordination).
Experience working in Agile or Scrum-based delivery environments.
Experience supporting large user bases and complex Salesforce implementations.
Experience reviewing and guiding Salesforce development work, including Apex, Lightning Web Components (LWC), and integrations.
Experience in regulated environments with working knowledge of HIPAA, security, and compliance standards.
Education & Experience:
Required:
Comprehensive understanding of Salesforce security, data access controls, and compliance requirements.
Salesforce Administrator, Platform App Builder, and/or Developer certifications.
Preferred:

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insu

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Salesforce Technical Manager is responsible for leading a team of Salesforce administrators and developers while overseeing the day-to-day operations, stability, and continuous improvement of the Salesforce platform.

This listing is sourced directly from Tactile Medical's careers page and normalized into a canonical job model.