ServiceNow

ServiceNow

Director, Product Management- AI Agent Products

Santa Clara, California, United States · Director · Contract

Sponsorship not specifiedDetected 1 day ago
LLMsAgentic AIAI OrchestrationA/B TestingProduct ManagementProduct StrategyOutbound SalesResearchLeadership

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41Risky
Cap-exempt (no lottery)0
Sponsors this role95
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • This role brings together cutting-edge autonomous agent capabilities with enterprise governance, positioning you at the intersection of frontier AI and real-world workflow impact.
  • The platform connects natively to ServiceNow's AI infrastructure, bringing governance, auditability, and workflow intelligence to every agent action- enabling enterprises to deploy AI at scale with the controls they actually need.
  • This is a 0-1 product leadership role on a team that operates like a startup inside enterprise.

Responsibilities

  • That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work.
  • We're building an AI-native culture where technology and talent are unstoppable together.
  • You'll own the product direction for long-running, self-evolving autonomous agents designed for enterprise knowledge workers.
  • Own the product surface area and platform primitives
  • Partner with frontier AI teams and the open-source ecosystem to bring state-of-the-art capabilities into enterprise production.
  • Own adoption and measurable outcomes at scale
  • Partner with go-to-market and outbound teams to ensure time-to-value and measurable impact.
  • You don't just define products. You build, test, and iterate.

Nice to have

  • Experience working on or shipping multi-agent systems, agentic orchestration platforms, or agent deployment frameworks.
  • Hands-on involvement with LLM fine-tuning, prompt engineering at scale, or domain-specific model development.
  • Prior experience in enterprise workflow automation, RPA, or low-code/no-code platforms.
  • Understanding the operational constraints enterprises face.
  • Familiarity with governance, compliance, and auditability requirements for enterprise AI systems.
  • Experience working with frontier AI providers or integrating cutting-edge models into production systems.
  • We approach our distributed world of work with flexibility and trust.
  • Learn more here.

Benefits

  • We are hiring a Director of Product Management to lead the product vision and execution for a transformational frontier Ai agent currently in MVP state.
  • Define and drive the product's long-term vision: autonomous agents enterprises trust to do real work, from desktop execution to orchestrated workflows across systems.

Company info

  • You paint a compelling picture of what's possible, one that VPs and executive teams want to be part of.
  • Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better.

Equal opportunity

  • ServiceNow is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
  • In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
  • Accommodations

Visa & Work Authorization

  • Export Control Regulations

This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.