Easterseals NH & VT

Occupancy Specialist

Franklin, NH · Part-time

Sponsorship not specifiedDetected 14 days ago

ExcelRecruitingCustomer SupportCadenceCommunicationMicrosoft Office

About the role

The schedule consists of three days per week, with flexibility regarding which days are worked.
The role requires two days at the Franklin, NH Campus and one day in Manchester, NH.
To learn more about this role, please click on the blue "Apply Now" button below to submit your application.

Prepare necessary lease packages and supplemental documents for new move-ins, secure signatures to finalize agreements between residents and owner/agent and activate fobs.
Update and maintain the waitlist and resident selection processes in compliance with the Affirmative Fair House Marketing Plan, Resident Selection Plan and Fair Housing Laws as well as any other regulations and in conjunction with move-in and move-out procedures.
Maintains applicant contact by phone, mail and in person. Assures that applicants are fulfilling their responsibility in providing accurate verification and timely submission of other necessary documents.
Follow the Easterseals Rent Collection Procedures including overdue rent, demands for rent and eviction notices. If necessary, collaborate with Easterseals' legal team to provide information, be present in court proceedings and/or provide statements.
Work closely with maintenance team members to monitor the building and grounds for cleanliness and general maintenance.
As an Occupancy Specialist, you will respond in a "resident first" manner to all communication from residents including assisting residents in identifying supportive services internal and external to the agency to ensure they remain a resident in good standing, and build community amongst residents, set boundaries, address relations issues and requests and assist with conflict resolution as needed.

High School Diploma or equivalent with three (3) to five (5) years of affordable housing management experience required, OR
Certified in one of the following CPM (Certified Property Manager), LIHTC (Low Income Housing Tax Credit), or COS (Certified Occupancy Specialist) or the ability to be certified within three (3) months of employment
Knowledge of LIHTC, HOME, Section 8 and/or other affordable housing programs and regulations
Familiarity and facility with the Microsoft Office suite of software including MS Word, Excel and Outlook
Experience with Yardi Breeze Software (or similar property management software)
Excellent written, interpersonal and verbal communication skills
Valid driver's license and reliable transportation
Hours: This is a part-time, 24-hour-per-week position. The schedule consists of three days per week, with flexibility regarding which days are worked. The role requires two days at the Franklin, NH Campus and one day in Manchester, NH.

Bachelor's degree in related field with one (1) year of affordable housing management experience preferred

Up to 9 paid holidays annually, plus one floating holiday of your choice. For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines.
Assists applicants to complete and sign all papers related to move in's, interims, and annual recertifications, explaining in terms they understand to ensure compliance with program rules. Completes all work according to established policies and procedures.

nutritional counseling services, reimbursement programs for weight loss & tobacco cessation
We offer a comprehensive benefits package for full-time, eligible employees, including:
Medical, Dental, Vision, Life & Disability
PTO begins accruing on your first day!
Tuition reimbursement after one year of employment

Communicate regularly with internal and external customers via phone, e-mail and/or in person.
We are looking for an Occupancy Specialist to join our Easterseals NH team!
We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.

This listing is sourced directly from Easterseals NH & VT's careers page and normalized into a canonical job model.