Libra Solutions

Supervisor, Account Recovery

Charlotte, North Carolina, United States

Sponsorship not specifiedDetected 9 hours ago

NegotiationAccountingLeadershipCommunicationMentoring

About the role

Libra Solutions helps simplify and ease the burden of legal processes for plaintiffs, heirs, and the attorneys and doctors who serve them.
By combining financial strength with technology-driven innovation, we simplify difficult legal processes, reduce delays, and help people access both money and the care they need, when they need it most.
Our companies are leaders in their industries!

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Atticus Servicing team.
This role leads a team responsible for negotiating and collecting settlements, providing payoffs and balance requests, and statusing cases for a specific set of providers.
The qualified candidate is expected to directly manage the team, and step in and fill the role of a Team Members as needed, and deliver exceptional customer experience results while driving to identified performance targets.
Supervise and manage a team of servicing representatives, including daily workflow oversight and task prioritization.
Collaborate with internal partners including Finance, Legal, Accounting, and Servicing teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Approve employee timecards and manage attendance and scheduling.
Ability to consider and integrate a broad range of factors to develop and execute a win/win collection strategy.
Has excellent communication skills, both verbal and written and the ability to collaborate with other members of the team.
Self-motivated with desire to build great relationships, and able to meet and exceed goals.

Experience in Healthcare, Legal, Insurance, or Financial Services Industries - specific experience in personal injury, with applicable medical knowledge and claims law.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.

This listing is sourced directly from Libra Solutions's careers page and normalized into a canonical job model.