Blackstone
Desktop Support, Associate - Executive Technology Support
New York
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$27,717 more — $137,717 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $137,717 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Developers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 82%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- In this role you will be ensuring all users of the firm have the best experience possible by reducing bugs and outages associated with the introduction of new technology solutions into their workflows.
- You will be responsible for conducting or coordinating with BXTI subject matter experts on new technology solutions.
- You will be responsible for bringing in new technologies or offering alternative ways to enhance their workflows.
Responsibilities
- Support will include troubleshooting, repair, and installation of hardware, software, and operating systems for Windows 10 and Office 365 suite
- Deliver white-glove technology experience to the senior members of the company
- Own projects and lead other team members to completion of tasks at hand
- Work within help desk ticketing system (ServiceNow) to document all work performed and communication with clients
- Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.
- Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests.
- We believe in active mentoring and developing excellence.
- We collaborate to find the best answers for our customers and for Blackstone, and we are critical to the firm maintaining its competitive edge.
Requirements
- Major in Computer Science or other applicable technical degree
- At least 10 years of experience providing technical support in the financial sector experience
- Experience in troubleshooting Zoom, Windows 10, Mac OSX, IOS and the Office 365 suite
- Experience working with little direction
- Knowledge of network technologies involving Local Area Networks, Home Networks, and VPNs.
- Experience meeting tight deadlines and work well under pressure
- The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position.
- All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.
- Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:
- Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say").
- Exceptionally strong analytical, problem solving, and organizational skills
- The passion to learn and grow and bring value to the team
- Willingness to take initiative and to follow through on projects
- Align with company standards and procedures to ensure continuity across all IT functions
- Excellent interpersonal skills with a experience interacting with personnel at all levels
- Attending client meetings where you are discussing Blackstone products and/or and client questions;
- Marketing Blackstone funds to new or existing clients;
- Supervising or training securities licensed employees;
Compensation
- $110,000 - $170,000
- Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location.
- For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
- Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses.
- Certain employees may also be eligible for equity and other incentive compensation at Blackstone's sole discretion.
- This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.
Benefits
- Blackstone's over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity, credit, infrastructure, life sciences, growth equity, secondaries and hedge funds.
- BXTI is fast paced and entrepreneurial - our open, iterative design processes and rapid pace of development mean that everyone on the team has the opportunity to make an impact from day one.
Company info
- We are problem solvers who can take projects from idea to implementation.
Equal opportunity
- If you need a reasonable accommodation to complete your application, please contact Human Resources at 212-583-5000 (US), +44 (0)20 7451 4000 (EMEA) or +852 3656 8600 (APAC).
Visa & Work Authorization
- nd applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expre
This listing is sourced directly from Blackstone's careers page and normalized into a canonical job model.