Merge Software

Deployment Strategist

San Francisco, CA

Sponsorship not specified$150k-$165kDetected 403 days ago

LLMsAgentic AIProject ManagementCommunicationProblem Solving

About the role

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.
Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources-allowing them to focus on their core product.
Your role will be critical in driving customer satisfaction, adoption, and long-term value, while also surfacing insights to improve our products and processes.

Own the end-to-end project management of large-scale customer deployments, from kickoff, successful go-live, and beyond
Develop and manage detailed project plans, proactively identifying and mitigating risks to ensure project success
Coordinate cross-functional resources, including engineering, solutions, and product, to deliver on complex customer requirements
Lead regular status meetings, provide progress updates, and manage stakeholder expectations throughout the deployment lifecycle
Build and maintain strong, trust-based relationships with key customer stakeholders
Strong organizational and communication skills, with the ability to manage multiple priorities and deadlines

3+ years of experience in technical project management, management consulting, engagement management, or a related field in technical SaaS environments
Experience working with technical products and collaborating closely with engineering teams
Proven track record managing complex, multi-stakeholder projects with high visibility and impact
Excellent problem-solving skills, attention to detail, and a customer-centric mindset

Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance.

The cash compensation range for this role is $150,000 - $165,000
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications.
In addition to cash compensation, all employees receive an equity compensation package
Annual company offsites and quarterly team events. Past locations have included: Nashville, Sonoma, and the Hudson Valley
Annual company offsites and quarterly team events.

Unlimited vacation + 10 public holidays
100% covered health, vision, and dental insurance
$200 one-time home office stipend
In addition to cash compensation, all employees receive an equity compensation package

Serve as the main liaison between customers and internal teams, ensuring clear communication and alignment on goals, timelines, and deliverables

This listing is sourced directly from Merge Software's careers page and normalized into a canonical job model.