Candex
Customer Support Specialist - French Speaker
Toronto
Sponsorship not specifiedDetected 62 days ago
ExpressCRMProcurementCustomer SupportCommunicationProblem SolvingTime ManagementAdaptabilityOrganizational Skills
About the role
- Our tech-based solution makes purchasing fast and easy for enterprise buyers.
- Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases - Everyone wins!
- We serve companies in the Global 2,000 and our existing clients include some of the world's biggest corporations.
Responsibilities
- Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions
- Tech Setup - Get the gear and support you need to work comfortably.
Requirements
- Practical experience with standard industry tools such as CRM and ticketing systems
- Fluent in French. required
- Outstanding attention to detail, with an ability to spot numerical errors
- Highly organized with the ability to multitask and work under pressure
- Tech savvy and the ability to pick up new technology quickly
- Potential business travel required once or twice a year
- Previous experience in a Customer Support role
- Sound judgment and excellent problem-solving skills
- Impressive interpersonal and communication skills
- Strong computer skills
- We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.
- Competitive Compensation - Earn a salary and benefits that reflect your skills and impact.
- Parental Leave - Take meaningful time to bond with your growing family.
Nice to have
- SaaS/Fintech/Hi-tech experience is preferred
Compensation
- Competitive Compensation - Earn a salary and benefits that reflect your skills and impact.
Benefits
- Flexible Work Environment - Balance life and work with adaptable schedules.
- Professional Development - Grow your skills with training and learning sessions.
Company info
- Liaising with colleagues or managers to find the best solutions to customers' issues
- Global Team + Mindset - Join a diverse, international team that thinks beyond borders.
This listing is sourced directly from Candex's careers page and normalized into a canonical job model.