Factored

Enterprise Key Account Manager - USA

United States

Sponsorship not specifiedDetected 20 days ago

Machine LearningData ScienceSalesAccount ManagementNegotiationCustomer SuccessLeadershipCommunicationProblem SolvingMentoring

About the role

We're transparent, curious, and collaborative.
If this sounds like you, we'd love to hear from you!
Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team.

Own and strengthen executive-level relationships with strategic clients, including C-suite stakeholders, ensuring long-term partnership success and high satisfaction across multiple business units.
Drive strategic account expansion, including identifying new opportunities within existing clients, developing tailored growth strategies, and leading the proposal and negotiation process to secure additional business.
Lead and coordinate cross-functional teams to resolve escalations and complex challenges promptly, ensuring high-quality service delivery and minimizing operational impact for clients.
Collaborate with Sales, Operations, and Delivery leadership to design and execute strategic plans that drive account growth, resource allocation, and long-term commercial outcomes.
Own account performance metrics, leveraging data to forecast growth, identify risks, and create strategic roadmaps that maximize revenue and client value.
Andrew Ng and Israel Niezen, Factored helps U.S. companies build and scale world-class AI, ML, and Data teams, powered by the top 1% of
You'll have the opportunity to take the lead in managing and growing our account.
Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways.

8+ years of experience in strategic account management, enterprise sales, customer success, or related fields.
Proven track record of managing and growing large, complex, or enterprise-level accounts.
Outstanding communication skills in English, both written and verbal, with the ability to present to executive audiences.
Strong strategic mindset with the ability to think beyond day-to-day operations and design long-term growth plans.
Exceptional relationship-building and negotiation skills, with experience engaging senior executives and influencing key stakeholders.
Advanced analytical, problem-solving, and decision-making skills, using data to guide strategies and recommendations.
Demonstrated leadership abilities, including influencing cross-functional teams and driving outcomes without direct authority.
Excellent organizational and prioritization skills, with the ability to manage multiple high-impact accounts simultaneously.
Our Benefits:
Ownership through equity participation.
Annual company retreat.
Education bonus for continuous learning.
Company-wide winter break.

At Factored, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible.
We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth are available to everyone based on their merits, not just on stamps on their resume.
All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing.
We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business but is changing the way the world perceives the quality of technical talent in Latin America.
In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission.

Founded in Palo Alto by Dr.
We are seeking a talented and experienced Enterprise Key Account Director to join our team!
You'll work closely with our valued customers to understand their business needs and objectives and develop strategies to ensure their continued satisfaction.
We're looking for a relationship-building superstar passionate about delivering outstanding results and creating long-lasting partnerships.
Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around.

This listing is sourced directly from Factored's careers page and normalized into a canonical job model.