Redwood Materials
Commercial Operations Manager
Carson City, NV · Full-time
Sponsorship not specifiedDetected 15 days ago
HubSpotCRMSalesSupply ChainLogisticsERPLeadershipCommunicationCollaborationProblem SolvingAccounts Payable
About the role
- About Redwood Materials Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling - keeping critical minerals in circulation and driving the energy transition.
- We collect your PI for our purposes, including performing services and operations related to your potential employment.
- If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
Responsibilities
- Manage, coach, and develop a team of five Commercial Operations Specialists, fostering accountability, collaboration, and continuous improvement.
- Establish team processes, SOPs, and training materials to drive consistency and efficiency across operations.
- Partner with cross-functional leaders in Sales, Supply Chain, IT, and Finance to resolve bottlenecks and improve workflows.
- Support customer and supplier relationships by ensuring exceptional responsiveness, compliance, and service levels.
- Maintain accurate and organized records across CRM, ERP, and internal systems, ensuring data integrity and traceability.
- Collaborate with Accounts Payable to ensure supplier purchase orders and invoices are processed accurately and on time.
- Develop and maintain reports, dashboards, and analytics to monitor operational KPIs and provide insights to leadership.
- Identify and implement process automation and system improvements that enhance accuracy, speed, and scalability.
Requirements
- Ability to wear personal protective equipment (PPE), including safety gloves, helmets, and eyewear, or additional PPE when required
- Ability to communicate clearly and effectively on the telephone, including listening and speaking
- Bachelor's degree in Business, Operations, Supply Chain, or related field.
- 5-7 years of relevant experience in commercial operations, sales operations, business planning, or logistics, including at least 2 years of people management.
- Proven ability to manage and mentor teams in a dynamic, fast-changing environment.
- Strong analytical, organizational, and problem-solving skills.
- Hands-on experience with ERP and CRM systems; familiarity with Oracle, Hubspot, or equivalent platforms a plus.
- Excellent communication and cross-functional collaboration skills.
- Entrepreneurial mindset with a bias for action and continuous improvement.
- Passion for sustainability and advancing the circular economy.
Nice to have
- Experience in the battery materials, metals, commodities, or recycling industries preferred.
- Hands-on experience with ERP and CRM systems
- familiarity with Oracle, Hubspot, or equivalent platforms a plus.
Skills
- Oversee workload allocation, priorities, and performance metrics to ensure timely execution of daily operational tasks.
- Contribute to strategic planning by providing data-driven insights and recommendations.
- Champion best practices for safety, compliance, and operational excellence across all programs.
Compensation
- Compensation will be commensurate with experience.
Company info
- About Redwood Materials
- Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling - keeping critical minerals in circulation and driving the energy transition.
- Founded in 2017, we're delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have.
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