ID.me
Principal Tech Lead Manager - Data Platform & Reliability Engineering
Mountain View, California, United States · Principal · Full-time
Sponsorship not specified$63k-$800kDetected 9 days ago
PostgreSQLAWSCloud PlatformsKubernetesTerraformSite Reliability EngineeringPlatform EngineeringKafkaData EngineeringIncident ResponseCompliancePerformance ManagementLeadershipCommunication
About the role
- This team acts as the core service owner for ID.me's high-throughput PostgreSQL database clusters and our critical, in-house Identity Trust Graph Database.
- You will bridge the gap between deep infrastructure reliability and platform engineering, guiding a team of engineers to ensure our operational and analytical data layers meet strict SLAs for uptime, performance, data freshness, and compliance.
Responsibilities
- Own Data Infrastructure & Reliability: Define and evolve the technical architecture and operational standards for ID.me's data platform, focusing heavily on the performance, scale, and high availability of production PostgreSQL database clusters and our in-house graph database.
- Drive SRE Practices for Data Tier: Implement robust mechanisms for database clustering, replication, failover, disaster recovery, automated provisioning, and zero-downtime migrations.
- Performance Engineering & Optimization: Monitor, optimize, and scale platform services to meet strict requirements for query latency, throughput, and cross-region availability. Guide data model and schema design across relational and graph architectures.
- Security, Governance & Compliance: Partner with Security, Privacy, and Compliance engineering to enforce rigorous data governance, data minimization, lineage tracking, and access controls.
- Monitor, optimize, and scale platform services to meet strict requirements for query latency, throughput, and cross-region availability.
- Guide data model and schema design across relational and graph architectures.
- In this dual-hatted role, you will own the full technical architecture and people leadership mandate for the data platform tier.
- Drive roadmap delivery across the team-setting priorities, removing operational blockers, and ensuring the team builds reliable data tools and automation.
- ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect.
- Lead Engineering Execution: Drive roadmap delivery across the team-setting priorities, removing operational blockers, and ensuring the team builds reliable data tools and automation.
Requirements
- 5+ years of experience in data engineering, site reliability, or platform engineering.
- Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
- Familiarity or hands-on experience with graph database concepts, optimization, and technologies (e.g., Neo4j, Amazon Neptune) or custom-built graph layers.
- Experience with event-driven architectures and streaming data pipelines (e.g., Kafka, Kinesis) feeding into relational or non-relational datastores.
- Proven background in data reliability engineering, site reliability engineering, or core data platform engineering.
- Strong experience with at least one major cloud platform (preferably AWS) and cloud-native ecosystem tools, including Kubernetes, Terraform, and Helm.
Nice to have
- Graph Database Experience: Familiarity or hands-on experience with graph database concepts, optimization, and technologies (e.g., Neo4j, Amazon Neptune) or custom-built graph layers.
- Streaming & Pipelines: Experience with event-driven architectures and streaming data pipelines (e.g., Kafka, Kinesis) feeding into relational or non-relational datastores.
- Regulated Environments: Background working within highly secure or regulated industries (e.g., FinTech, HealthTech, GovTech) handling highly sensitive personal data.
- Database Expertise: deep, hands-on experience architecting, managing, tuning, and maintaining highly available production PostgreSQL database clusters at scale.
- Reliability & SRE Foundations: Proven background in data reliability engineering, site reliability engineering, or core data platform engineering.
- Deep familiarity with setting up production SLAs/SLOs, automated alerting, and incident response systems.
- Cloud & Infrastructure-as-Code: Strong experience with at least one major cloud platform (preferably AWS) and cloud-native ecosystem tools, including Kubernetes, Terraform, and Helm.
- Cross-Functional Communication: Exceptional communication skills with the ability to translate complex database infrastructure and reliability needs into clear, actionable goals for product teams and executives.
Skills
- Company Overview
- ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online.
- ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
- To learn more, visit https://network.id.me/.
- ID.me is a full-time, in-office culture.
Compensation
- Mountain View, CA Pay Range
- $242,693 - $275,400 USD
Benefits
- Balance short-term operational fire fighting with long-term platform health and technical debt reduction.
- ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
- AI-Forward Operations: Champion AI-first practices across the team, leveraging AI tooling for automated test coverage, incident analysis, quick-start documentation, and infrastructure script generation.
- Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
This listing is sourced directly from ID.me's careers page and normalized into a canonical job model.