Biibhr
Learning Services (LMS) Specialist
Remote, USA
Sponsorship not specified$28k-$36kDetected 7 days ago
HRCustomer SupportFDA RegulatoryProblem SolvingCritical ThinkingGxPRegulatory Affairs
About the role
- This role also handles troubleshooting, reporting, and client consultation requests.
- This individual should have the ability to work eastern standard hours.
Responsibilities
- Building and maintaining complex Curricula and Programs
- Providing audit support as needed
- Support continuous improvement initiatives for ticket processing activities and participate in User Acceptance Testing (UAT) when necessary.
Requirements
- You are a service-oriented individual experienced with LMS administration, customer service or case management.
- You enjoy collaborating with cross-functional stakeholders in a dynamic work environment and approach initiatives with the end-user perspective in mind.
- Experience with Veeva Vault Training (LMS for GxP Compliance) or other LMS systems
- Ability to prioritize workload in a fast-paced environment
Nice to have
- GxP experience preferred
- Experience with a ticketing system/case management preferred (ServiceNow preferred)
- Experience working in a HR shared service center is a plus
Compensation
- Tuition reimbursement of up to $10,000 per calendar year
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Paid Maternity and Parental Leave benefit
- Managing records and learning history
- Collaborate with the Senior Learning Services Specialists to resolve learner issues in a thorough and timely manner
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Employee stock purchase plan
- Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Company info
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 401(k) program participation with company matched contributions
- We are a global team with a commitment to excellence, and a pioneering spirit.
- As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact.
This listing is sourced directly from Biibhr's careers page and normalized into a canonical job model.