Momentum Financial Services Group

Senior Analyst, Loss Mitigation Tools & Segmentation

Toronto, Canada · Senior

Sponsorship not specifiedDetected 13 days ago

PythonSQLData ScienceStatisticsSASResearchCommunicationCollaborationProblem Solving

About the role

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that enable people to access, use, and move their money more freely.
Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.
We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals.

Strategy Design & Segmentation
Build and refine segmentation frameworks to identify customer groups based on risk, repayment capacity, and hardship signals.
Support the rollout and optimization of tools such as payment deferrals, extended repayment options, settlements, and hardship relief programs.
Partner with IT, Product, Retail, and Compliance to operationalize strategies within decisioning systems and customer-facing experiences.
Design dashboards and reporting to evaluate treatment effectiveness (cure rates, roll rates, re-default rates, net loss impact).
Recommend and implement improvements to maximize portfolio outcomes and customer success.
Apply today and help build smarter, more empathetic loss mitigation solutions.
As a Senior Analyst, Loss Mitigation Tools & Segmentation, you will design, deploy, and optimize strategies and tools that reduce loan losses while supporting customers on their path back to financial stability.

Master's degree in Data Science, Finance, Operations Research, Statistics, Computer Science, or related quantitative discipline.
4+ years of experience in Financial Services, focused on Collections, Credit Risk, or Loan Servicing Analytics.
Hands-on proficiency in SQL and at least one analytical tool/language (Python, R, or SAS).
Experience with decisioning systems, collections platforms, or customer management tools is an asset.

Compensation Philosophy – Competitive pay aligned to experience and market value.

Discretionary Annual Bonus - Rewarding performance and contribution.
Comprehensive Benefits - Medical, dental, vision, and more to support your health and wellbeing.
Retirement Plans - Helping you plan and save for the future.
Perks and Rewards - Employee recognition programs, development opportunities, and other perks.
This role sits at the intersection of data science, risk management, and customer experience-building segmentation logic, managing mitigation programs, and driving measurable impact on portfolio health.
Education + Experience

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart-Canada's largest non-bank branch network-and a leader in financial solutions for underserved communities.
Our culture is built on innovation, collaboration, and a shared purpose to deliver financial inclusion. When you join our team, you're part of a company that is transforming financial services and making a lasting impact for millions of customers.
We've Got You Covered
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most.
With more than 40 years of experience, we're the team behind Money Mart-Canada's largest non-bank branch network-and a leader in financial solutions for underserved communities.
Our culture is built on innovation, collaboration, and a shared purpose to deliver financial inclusion.
When you join our team, you're part of a company that is transforming financial services and making a lasting impact for millions of customers.
Compensation Philosophy - Competitive pay aligned to experience and market value.
Hybrid Work Environment - Flexibility that balances in-office collaboration with remote work.
The Job: Senior Analyst Loss Mitigation Tools & Segmentation

This listing is sourced directly from Momentum Financial Services Group's careers page and normalized into a canonical job model.