Morgan & Morgan, P.A.

Case Manager Lead

Houston, Texas, United States · Full-time

Sponsorship not specifiedDetected 2 days ago

ExcelProcess ImprovementLeadershipCommunicationCollaborationMentoringOrganizational SkillsMicrosoft Office

About the role

The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers while effectively handling an inventory of approximately 50 HV cases.
Reporting directly to the Pre-Suit Attorney, the Case Manager Lead serves as a strategic partner to Trial Attorneys, ensuring seamless coordination and optimal case management throughout the litigation process.

Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance.
Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately.
Implement efficient case management strategies to streamline processes and maximize productivity.
Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
Collaborate closely with a Trial Attorney to develop and execute effective case strategies before moving cases to a litigation team.
Maintain high standards of quality and compliance across all aspects of case management, ensuring adherence to relevant legal regulations and organizational policies.
Conduct periodic audits and reviews of case files to identify areas for improvement and implement corrective actions as necessary.
Work closely with the Pre-Suit Attorney and other stakeholders to develop long-term strategic initiatives and goals for the Case Management team.
Identify opportunities for process optimization, technology integration, and workflow enhancement to drive operational efficiency and effectiveness.
From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Prior experience as a Personal Injury Case Manager.
Excellent organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Demonstrated leadership abilities, including coaching, team-building, and conflict resolution skills.
Exceptional communication and interpersonal skills, with the ability to build rapport and collaborate effectively with internal and external stakeholders.
Excellent negotiating skills.
Strong writing and communication skills along with attention to detail
The Case Manager Lead plays a critical role in ensuring the efficient and effective management of cases while fostering a collaborative and supportive team environment. This position offers the opportunity to make a significant impact within the organization and contribute to the successful resolution of legal matters.
Performs other related duties as assigned to meet the needs of the business.
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.
Benefits

Bachelor's degree (preferred)
3-5 years in a leadership or supervisory role, preferred.
At least 2 years of working in a legal position or insurance adjuster experience preferred.

For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer i

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