Aviva
SIU Road Investigator – Property Claims Investigations
Ontario Home Office · Contract
Sponsorship not specified$75k-$100kDetected 5 days ago
RecruitingCustomer SupportCommunicationCollaborationMentoringUnderwritingProperty & CasualtyClaims Management
About the role
- Our Verify, Fraud & Financial Crime team is seeking a Road Investigator - Property Claims Investigations who is passionate about uncovering the truth and protecting our customers.
- As a key escalation point for suspicious and complex property claims, policies, and suppliers, you will conduct both field and desk-based investigations to determine the legitimacy of losses and identify potential fraud.
Responsibilities
- Act as Case Lead for both field and desk-based property investigations.
- Conduct site inspections, scene examinations, in-person and telephone interviews, and gather and analyze facts to support investigative findings.
- Establish investigation strategies, define scope, and identify all relevant leads and evidentiary requirements.
- Collect, preserve, and document physical and electronic evidence in a legally defensible manner.
- Build defendable case briefs to support internal business decisions, civil recovery efforts, or potential criminal prosecution.
- Liaise with colleagues across Verify, Claims, Underwriting, Legal, Engineering, and external industry partners.
- Manage complex investigations involving multiple parties, service providers, subject matter experts, and investigators.
Requirements
- Assist desk investigators with fieldwork assignments and Examinations Under Oath (EUO) as required.
- Attend court as required and prepare Aviva witnesses for testimony.
- Provincial or territorial insurance licensing (as required).
Compensation
- The salary range for this position is from $75,000 to $100,000.
Benefits
- Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- We'll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
Equal opportunity
- If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
This listing is sourced directly from Aviva's careers page and normalized into a canonical job model.